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Adobe Document Services installation

Former Member
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2,576

Hi all,

I am following the guides on how to install the ADS, and even using the Adobe Document Services webblog found here: /people/achim.hauck/blog/2005/02/04/my-struggles-with-the-adobe-document-services-in-was640

I am stuck on the ADS installation because I cannot find the SR1 Installation Master file (51030843_<x>). I was able to find the Installation components (51030723_1) at http://service.sap.com/swdc but the other one isn't there. Can anyone point me to this file? Thanks in advance

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Answers (2)

Answers (2)

Former Member
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Hello All

I wanted to install Adobe Document Services SP14 but couldn't find them from SAP Market Place, Can anyone help me? My NWDS and J2EE are both in SP14. Thanks in advance.

regards

Rafidah

Former Member
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Hello Rafidah,

Search for ADSSAP14_0-20000262.sca at Service Marketplace. You can also find it by navigating to:

service.sap.com/swdc -> Support Packages and Patches -> SAP NetWeaver -> SAP NETWEAVER -> SAP NETWEAVER 04 -> Entry by Component -> Adobe Document Services

Best Regards

Vyara

Former Member
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Thanks Vyara. My Adobe is working now

regards

Rafidah

Former Member
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Hey Rafidah,

I still haven't gotten mine to work yet. Can you tell me what exactly your process was to get it working?

Also, did you get the Interactive Forms tutorial to work or did you just run the ADS test?

Former Member
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Hung,

Depending on your OS/RDBMS, you will need;

ZIP 51030843_1 SAP NW04 SR1 Installation Master Windows 32 Bit Info 82376 20.12.2004

ZIP 51030843_10 SAP NW04 SR1 Installation Master z-OS Info 59545 27.12.2004

ZIP 51030843_11 SAP NW04 SR1 Installation Master z-Linux Info 37675 27.12.2004

ZIP 51030843_12 SAP NW04 SR1 Installation Master i-series Info 32432 27.12.2004

ZIP 51030843_2 SAP NW04 SR1 Installation Master Windows 64 Bit Info 98171 21.12.2004

ZIP 51030843_3 SAP NW04 SR1 Installation Master AIX Info 72203 21.12.2004

ZIP 51030843_4 SAP NW04 SR1 Installation Master TRU64 Info 61879 21.12.2004

ZIP 51030843_5 SAP NW04 SR1 Installation Master HPUX - PARISC Info 59896 21.12.2004

ZIP 51030843_6 SAP NW04 SR1 Installation Master HPUX - IA64 Info 84379 21.12.2004

ZIP 51030843_7 SAP NW04 SR1 Installation Master SOLARIS Info 67507 27.12.2004

ZIP 51030843_8 SAP NW04 SR1 Installation Master Linux 32 Bit Info 54318 27.12.2004

ZIP 51030843_9 SAP NW04 SR1 Installation Master Linux - IA64 Info 51691 27.12.2004

These are SR1, which are SP9.

James

Former Member
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Hey James, thanks for the reply but I already know what files I need I just wasn't sure on where to download it. But I was able to solve it myself. Thanks

Former Member
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I finally got the installation to work and the Test works, but when I deploy it still errors out. Any ideas? Here's the error message:

com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Service call exception; nested exception is:

java.lang.NullPointerException

at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:282)

at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:224)

at com.sap.tc.webdynpro.clientserver.adobe.AdobeFormHelper.createPDFDocumentForUIElement(AdobeFormHelper.java:483)

at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:185)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterHandleActionEvent(ClientApplication.java:1154)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.handleActionEvent(WebDynproMainTask.java:402)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.execute(WebDynproMainTask.java:649)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:59)

at com.sap.tc.webdynpro.clientserver.cal.ClientManager.doProcessing(ClientManager.java:248)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doWebDynproProcessing(DispatcherServlet.java:154)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:116)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:48)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:160)

Caused by: java.rmi.RemoteException: Service call exception; nested exception is:

java.lang.NullPointerException

at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:85)

at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:95)

at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:279)

... 27 more

Caused by: java.lang.NullPointerException

at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.disconnect(HTTPSocket.java:646)

at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.HTTPTransport.closeSession(HTTPTransport.java:433)

at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1312)

at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:78)

... 29 more

Former Member
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Hung,

It sounds like perhaps the IIOP service isnt running? There's a step in the Installation Guide that requires you to set the IIOP service to autostart using the Config Manager (you'll have to restart the cluster after making the change).

Try that one.

JD

Former Member
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Hey Jonathan,

I just checked my IIOP settings, and the service is set to always, and after restarting my J2EE it still didn't work. Thanks for the suggestion. Any other clues?

angel_dichev
Product and Topic Expert
Product and Topic Expert
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Could you explain more what is your example doing, how do you use the PDFObject do you have EJB and use it via WS/WD Model ?

Former Member
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Hi Angel,

I'm just trying to get the Interactive Forms tutorial to work. I've tried both the ready done example and the initial example.

angel_dichev
Product and Topic Expert
Product and Topic Expert
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Create a very simple WD application with Adobe UI Element, Just bind the required filds (adobe source and dataObject) to the context and deploy the application.

angel_dichev
Product and Topic Expert
Product and Topic Expert
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Do you see message like version as result when you call the rpDATA WS from the wsnavigator (ADS WebService)

Former Member
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Angel,

Yes I run the test and I do successfully see the Version # as it says it's suppose to. But when I deploy an actual application, I get errors.

angel_dichev
Product and Topic Expert
Product and Topic Expert
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When did yuou get this error at runtime or deploy time? More likely - runtime.

is your NWDS the same version as your WebAS ?

Former Member
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Runtime.

Yea, its both the same version. I'm on SP14 for both.

angel_dichev
Product and Topic Expert
Product and Topic Expert
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in 5 min I'll send you very simple example you can deploy let me know whether works

Former Member
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thanks Angel. I'm trying to write a simple one myself and that doesnt work either.

hvnguyen@spawar.navy.mil

angel_dichev
Product and Topic Expert
Product and Topic Expert
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take it from here and deploy with your NWDS

let me know whether you have the same error

This is the whole projects

<a href="http://sapmats-us.sap-ag.de/download/download.cgi?id=XQEZXM4RMQQIQHZIRLAFZPVAYLWKI4V1IBFEWWIQR805XXOGVP">simple ADS</a>

Former Member
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Thanks for the attempt Angel. It still errors out, but here's the error message now:

com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Error during call to AdobeDocumentServer: Processing exception during a "UsageRights" operation.

Request start time: Mon Mar 13 17:08:41 PST 2006

at com.sap.tc.webdynpro.clientserver.adobe.AdobeFormHelper.createPDFDocumentForUIElement(AdobeFormHelper.java:486)

at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:185)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterHandleActionEvent(ClientApplication.java:1154)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.handleActionEvent(WebDynproMainTask.java:402)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.execute(WebDynproMainTask.java:649)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:59)

at com.sap.tc.webdynpro.clientserver.cal.ClientManager.doProcessing(ClientManager.java:248)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doWebDynproProcessing(DispatcherServlet.java:154)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:116)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:48)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:160)

I thought i had imported the credentials correctly, but perhaps not? I'll double check.

angel_dichev
Product and Topic Expert
Product and Topic Expert
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This in the Visual Admin -> WS security -> WS Clients -> tc ~ wd ~ pdfobject

you should have valid Adobe license

Former Member
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I do have a valid credential. I'm stuck where it asks me to put it in the directory /usr/sap/<SAPSID>/SYS/global/AdobeDocumentServices/TrustManagerService/trust/credentials.

when i get to AdobeDocumentServices, I dont have a trust/credentials folder?

Former Member
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Hi Angel,

I couldnt figure out why i was missing that filepath, so I went ahead and manually created it and your application worked!

unfortunately, the one i created and the tutorial one did not. Why is that?

Thanks for all your help

angel_dichev
Product and Topic Expert
Product and Topic Expert
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Zip and upload your application here, I'll check what is wrong

<a href="http://sapmats-us.sap-ag.de/upload/index.cgi?id=IW9SI101U2TVW4Q8697PQ99HJS098AO32LL9JKX75GE28VYFW5">Link</a>

Former Member
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Hey Angel,

The application that I am trying to get running is still actually the tutorial found on the WebDynpro Sample page. It's the Interactive UI Element form. here's the link:

https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/business_packages/a1-8-4/t...

Former Member
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Hmm, now not even the simpleADS you sent me works. Could it be a version conflict? The webblog says to use the installation master 51030843, but I was unable to find a link to that. I had to use 51031148, which says its for release 1. If thats the problem, can you (or anyone) point me to the installation master that the blog is referring to? Thanks

angel_dichev
Product and Topic Expert
Product and Topic Expert
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both of the ADS packs SCAs you can find here

for every release

https://websmp203.sap-ag.de/~form/handler?_APP=00200682500000001943&_EVENT=LIST&HEADER=&FUNCTIONBAR=...

Install with SDM

Former Member
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I have just downloaded the two files related to SP14, and deployed them w/ SDM. I still am receiving an error whenever I have any sort of interactive form on the application. I guess it won't work.

angel_dichev
Product and Topic Expert
Product and Topic Expert
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Do you have valid ADS License Key from Adobe ?

Former Member
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Yes

angel_dichev
Product and Topic Expert
Product and Topic Expert
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What JDK do you use.

You should use 1.4.2_09

Also what is the OS the server runs on?

Former Member
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I am running 1.4.2_09 JDK, on Windows XP Professional. My WebAS is 6.40 SP14, and so is my NWDS. I really can't seem to tackle where the problem is, other than that I used a different installation master. I even deployed the SCA's you pointed me to. Do you know where I can d/l 51030843?

angel_dichev
Product and Topic Expert
Product and Topic Expert
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Did you add this property -Dorg.omg.PortableInterceptor.ORBInitializerclass.com.sap.engine.services.ts.jts.ots.PortableInterceptor.JTSInitializer

to the JVM server parameters?

See this note 709140 about JVM memory requirements

Did you add the user you created to the Role ADSAssembly.jar

Former Member
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Angel,

I have added the Dorg... line. I've followed nearly everything step by step based on the Guides.

I was unaware that I ahd to add a Role to the ADSAssembly.jar though, since I did not see it in the Installation guide. How do I go about doing that?

Former Member
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Nevermind, I know what you are talking about. Yes I have done that step.

angel_dichev
Product and Topic Expert
Product and Topic Expert
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Go to Visual Admin -> Server > services > Security Provider > click on Policy Configuration tab > Choose com.adobe/AdobeDocumentService*AdobeDocumentServicesAssembly.jar and choose Security roles tab > Choose ADSCaller and click on Add button(corresponding to the users) > Choose the user you created and assigned to the ADS WebService and Click OK.

angel_dichev
Product and Topic Expert
Product and Topic Expert
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Go and check whether the WS authentication is OK, do the steps again!

and restart the PDFObject application or the whole server.

Check whether the URI is such one:

http://<host>:<port>/AdobeDocumentServices/Config?style=document

Did you install the PFX file under:

Document Services Configuration as P12 key?

Message was edited by: Angel Dichev

Former Member
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edit

Message was edited by: Hung Nguyen

Former Member
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yes, strangely this url works and the test checks fine (i see the version #)

angel_dichev
Product and Topic Expert
Product and Topic Expert
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If you see this than all with ADS is fine, you might have problem with WD or mostlikely with client side!

What version of Acrobat reader do you have? You need the latest?

Do you use IE or other browser.

use IE also

install xACF.exe

take if from this note: 766191,

or see this note 891202

If all this doesn't help open OSS

Message was edited by: Angel Dichev

Former Member
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Question for you Angel, which SP is your NWDS and WebAS on?

angel_dichev
Product and Topic Expert
Product and Topic Expert
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SP 14 running on Windows with JDK 1.4.2_09

SQL Server

sp 15 and sp 16 have problems do not upgrade!

The most stable version so far is SP12

Former Member
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Ok, just wanted to know which version you were using since u seem to have it working. I'm also on 14, I'll keep hacking at it. Thanks

Former Member
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Do you have to configure SSL for it to work? I'm in the process of doing that, and now receive this error:

The initial exception that caused the request to fail, was:

com.sap.engine.services.webservices.jaxrpc.wsdl2java.ClientProtocolException: An error occured while reading data from the destination sap.com/tcwdpdfobject/com.sap.tc.webdynpro.adsproxy.AdsProxy/ConfigPort_Document. The error was: com.sap.engine.services.keystore.exceptions.BaseRemoteException Remote call errored.

angel_dichev
Product and Topic Expert
Product and Topic Expert
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You don't need to configure SSL, especially on IIOP.

This is performance bottleneck especailly if you don't need high secure environment.

Former Member
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Which ACF did you install? the SP6 or the SP15 one? Did you run the installation master or did you just deploy the .sda files that you pointed me to?

Thanks for all the help

angel_dichev
Product and Topic Expert
Product and Topic Expert
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Also you should be using Adobe Designer 7.0

Former Member
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I currently have 6.0. Where can I get 7.0?

Former Member
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didnt realize my last message got posted.

Message was edited by: Hung Nguyen

former_member191062
Active Contributor
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Hello

Adobe designer is shipped with SAP GUI. So please install the latest SAP GUI available and you will have the designer 7.0.

Regards,

Dezso

Former Member
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I managed to install designer 7.0, but still no success in deploying the interactive forms tutorial. I guess it wasnt meant to be.

Thanks for everyone's help