ABAP in Eclipse Error When Installing New Software

[ali_suwanda]

Hi Everyone,

Hope you are doing good.

There is an issue. I was installing ABAP Core Development Tools (Developer Edition) version 2.68.2 on Eclipse (Mars 4.5) an error message appeared on my screen :

An error occurred while installing the items

session context was:(profile=epp.package.committers, phase=org.eclipse.equinox.internal.p2.engine.phases.Install, operand=null --> [R]com.sap.ide.support.feature_root.cocoa.macosx.x86_64 1.13.4, action=org.eclipse.equinox.internal.p2.touchpoint.natives.actions.ChmodAction).

The action chmod failed - file /private/var/folders/bw/qs0xwjk954ggc3y2mmz30r2m0000gn/T/AppTranslocation/E4993515-1888-4E3F-855F-0A57B5B122E9/d/Eclipse.app/Contents/Eclipse/collectSupportInformation.command does not exist

I thought, i could fixed it by update the Eclipse to Neon 1a. I have done that actually but when i was trying to install ABAP Core Development Tools (Developer Edition) version 2.68.2 i got the same error message.

Please, need you help. Thanks a lot!

[Former Member]

Hi Everyone!

I have the same problem installing ABAP Development Tools, HANA tools and HANA Cloud Platform tools on Eclipse Neon 4.6.

Please, need your help too!

Thanks a lot!

[ali_suwanda]

Hi Norka,

Apologized for the late reply. I have provided the answer. Thanks.

[ali_suwanda · Accepted solution]

Hi Everyone,

If you found this error message

collectSupportInformation.command does not exist

Please follow these steps:

1. After you have finished download the Eclipse run it with ROOT access. I am using Mac, so in this case I run this command

sudo open "/Application/Eclipse.app/Contents/MacOS/eclipse"

in Windows you should be familiar with "Run as Administrator" it is same thing. We do not need log in to the system as ROOT user, but you can run it with ROOT access.

2. Then Eclipse will run with ROOT access, then after that it will open the new terminal window (if i am not mistaken), just leave it like that and do not close that.

3. Now, you can install ADT in Eclipse using this menu "Help-> Install New Software"

4. If you have finished download and install ADT in Eclipse, you can restart your Eclipse and run it using your own user.

Why we need to do that ? The reason is, when we are installing ADT in Eclipse, actually the ADT want to access and create files in our storage which is located in /private/var/folders/bw/qs0xwjk954ggc3y2mmz30r2m0000gn/T/AppTranslocation/E4993515-1888-4E3F-855F-0A57B5B122E9/d/Eclipse.app/Contents/Eclipse/collectSupportInformation.command.

Our user do not have write permission that is why we need ROOT access.

Note: If you want to install something such as, SAP HANA Tools or SAPUI5 Development Tools in Eclipse, or anything related to HANA Tools. Make sure you run it in ROOT access using that sudo command otherwise it will give you this collectSupportInformation.command does not exist error message

Hope this help.

Thank you

[ahmeterturk · Accepted solution]

Hi

I have faced with this error while installing Eclipse 2021-09 on my new M1 Chip Apple Macbook. I solved the issue with your answer. Thank you so much.