503 Service Unavailable Error: Application cannot be started!

[#1]

Hi Experts,

I have NWE 7.11 SP 01 installed . While try to update to SP04, the server restarted automatically & when i try to access the portal link http:<host>:<port>/irj/portal am getting err as 503 service unavailable. I am able to see irj, JMS_Provider,tc_jewebservice_srv,tc_wddispwda services in failed state. Please help me out.

I got the log file in dev_server0 as follows

[Thr 1122040128] *** ERROR => NiHsLGetNodeAddr: NiPGetHostByName failed (rc=-1) [nixxhsl.cpp  308]
[Thr 1122040128] *** ERROR => NiHsLGetHostName: NiPGetHostByAddr failed (rc=-1) [nixxhsl.cpp  507]


M [Thr 1211640128] Mon Jul  4 11:44:31 2011
M  [Thr 1211640128] ***LOG Q0I=> NiPConnect2: 172.20.50.242:3300: connect (111: Connection refused) [nixxi.cpp 3150]
M  [Thr 1211640128] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 31/sock 92
    (SI_ECONN_REFUSE/111; I4; ST; 172.20.50.242:3300) [nixxi.cpp    3150]


2.#2011 07 04 15:02:37:289#+0530#Error#/System/Server#
#BC-JAS-JMS#jms#001A6406631A001F0000001800002B3A#4513750000000005##com.sap.jms.server.JMSServerFrame####4083D980A61D11E0842E001A6406631A#4083d980a61d11e0842e001a6406631a#4083d980a61d11e0842e001a6406631a#0#Services Start Processor#Plain##
An error occurred starting the jms_provider service. The applications using JMS resources may not work as expected. For more details, refer to the trace file.#




#2.#2011 07 04 15:02:37:290#+0530#Error#/System/Server#
com.sap.ASJ.krn_srv.000059#BC-JAS-JMS#sap.com/jms_provider#001A6406631A001F0000001B00002B3A#4513750000000005##com.sap.engine.core.service630.container.ServiceRunner####4083D980A61D11E0842E001A6406631A#4083d980a61d11e0842e001a6406631a#4083d980a61d11e0842e001a6406631a#0#Services Start Processor#Java#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Service [{0}] error. Nested exception is: [{1}]#2#jms_provider#java.lang.NoClassDefFoundError: com/sap/engine/services/rmi_p4/interfaces/LocalRemoteByRef
------------------------- Loader Info -------------------------
ClassLoader name: [service:jms_provider]
 Living status: alive
 Direct parent loaders:
   [system:Frame]
   [library:core_lib]
   [library:j2eeca]
   [service:timeout]
   [service:naming]
   [service:cross]
   [service:dbpool]
   [service:jmx]
   [service:security]
 Resources:
   /usr/sap/CEP/J00/j2ee/cluster/bin/services/jms_provider/lib/private/sap.com~tc~je~jms_provider~impl.jar
---------------------------------------------------------------
Error occurred while trying to load com.sap.jms.server.remote.JMSRemoteServerImpl#

#2.#2011 07 04 15:02:37:296#+0530#Error#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.002038#EP-PIN-PRT#sap.com/irj#001A6406631A00520000000300002B3A#4513750000000003##com.sap.engine.services.deploy#Guest#0##4083D980A61D11E0842E001A6406631A#4083d980a61d11e0842e001a6406631a#4083d980a61d11e0842e001a6406631a#0#Thread[HTTP Worker [@1593095773],5,Dedicated_Application_Thread]#Java#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global operation [{0}] over [{1}] [{2}] finished with errors for [{3}]ms on server [{4}]#2#500#true#

#2.#2011 07 04 15:02:37:298#+0530#Warning#/System/Server/WebRequests#
com.sap.ASJ.web.000132#BC-JAS-WEB#servlet_jsp#001A6406631A00520000000500002B3A#4513750000000003##com.sap.engine.services.servlets_jsp.server.DeployContext#Guest#0##4083D980A61D11E0842E001A6406631A#4083d980a61d11e0842e001a6406631a#4083d980a61d11e0842e001a6406631a#0#Thread[HTTP Worker [@1593095773],5,Dedicated_Application_Thread]#Java#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Error occurred during retrieving web module context needed for 'Lazy' startup of [irj] web module.
For more details on the problem please check traces searching by logId: null#

Thanks,

Arun

[Former Member]

Hi,

NiPGetHostByName failed

NiPGetHostByAddr failed

Looks like network related issue. Make sure the server is in the network and has proper hostname to IP address mapping maintained.

SiPeekPendConn failed 172.20.50.242:3300

Next check if the port 3300 is free using the netstat command.

Regards,

Srikishan

[Former Member]

Thanks for you reply.

The issue is due to inconsistencies between the components due to havigs different SP levels & working on it.

Regards,

Arun.