-24950,ERR_USRFAIL: User authorization failed

[Former Member]

I have upgraded maxdb from 7.6 to 7.8, I had to reset passwords for control and superdba , after that  upgrade when I do startsap , DB instance is not starting , I have already updated control and superba passwords in xuser .

Please let me know what else should I be looking at to start the db instance

2016-07-13 11:28:49 17472 INF  12903          XServer on port 7200 started

2016-07-13 11:28:49 17472 INF  13010            installation DEV  - path: /sapmnt/DEV/db

2016-07-13 11:28:50 17504 INF  12798 NISERVER NI support started.

2016-07-13 11:28:50 17504 INF  12949 NISSLSRV SSL/TLS support not configured

2016-07-13 11:28:50 17504 INF  12903          sdbgloballistener on port 7210 started

------------------------------ Wed Jul 13 11:28:50 EDT 2016

Starting database

Starting Database Instance...

Error! Connection failed to node sap01 for database DEV:

-24950,ERR_USRFAIL: User authorization failed

Opening Database...

Error! Connection failed to node sap01 for database DEV:

-24950,ERR_USRFAIL: User authorization failed

[JamesZ]

looks like the error is password incorrect.

Please manually check the password via connecting maxdb:

dbmcli -d <dbsid> -u <username>,<password> db_state

check if the username and password are correct