Workforce Performance Builder questions

[#1]

Hi all. I had a conversation with a client today who is interested in WPB. He had a few questions I wasn't sure how to answer, which I listed below:

1) Can WPB profiles be customized to match any software? Currently WPB does a great job of pulling in captions and buttons from MS Office and SAP. Our client is in the healthcare space though and was wondering if we could create a profile specific to EPIC software.

2) How are users typically brought in to Manager? I know there's the option to import Excel files; below that is an option to "ldap import and sso set up." How would that work? Specifically the client asked if they could use an Active Server Directory to manage their users.

Thanks for any help in advance

Stephen

[Former Member]

Hi again,

How do you DELETE users manually created in WPB cloud manager?

There is no such button and the documentation is barely covering the basics.

Thanks!

[thomasgiesau]

Hi Lucas,

SAP has a clear understanding regarding SAP, maybe the support you have talked about not.

Do you have ticket which i can forward to the right people within SAP?

Regarding your licence's question:

Please contact your Account Executive (AE) - he should able to answer this question. AE is the person who sold this to your company.

User deletion:

We have functionality called "House Keeping" for this - just be careful, user deletion is dificult regarding related Data, the normal action is set to inactive.

Regarding documentation