on ‎2007 Jun 13 3:52 PM
Hi,
Can someone give me some direction on where in SPRO de we configure agent assignment. Thanks in advance
Ibou
Request clarification before answering.
For tasks, you can assign agents in tcode PFTC. You can also assign agents in the workflow builder tcode SWDD.
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TCODE mddisponent is where you setup your agent assignments
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this is a master data assignment and not in IMG
see the example given below for reference:
1) use TCODE WEDI
2) Go to Control - inbound process code
3) select process code - FI04 - Process reference IDoc for payment
4) Double click on this
5) doucble click on identification code (WS00400051)
6) Go to Additional data - Agent assignment - Maintain / Display Agents
use above as reference and track out per your requirement
cheers
nandu
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