Hi Shalini,
The OSS notes are available in the following link,
http://service.sap.com/notes
This will ask for a User name & password. Please contact your team leader/ PM for the details & get a user name & password.
After login, there is search option where we can enter the description of the issue. The system will search all relevant notes & will display. From this we need to choose the appropriate note to apply. Also we need to check whether this note is valid for the SAP version we are using.
If you know the SAP note number then directly enter the note number & the corresponding note will be displayed.
For more details discuss the same with the Basis team, since they are responsible for applying the notes.
Regards,
Senthilkumar
Bluesky
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