Missing GR

[#1]

All,

We have a situation where a number of service entries were done against a service PO. When I look at the PO history there's one more service entry and invoice than there is goods receipt. How is this possible? Could someone have deleted the GR and if so how? Our accounting dept. is wondering how the invoice got paid without the three way match. Thanks in advance .

Eric

[Former Member · Accepted solution]

Hello Eric,

The one possible reason could be that somebody has revoked the service entry sheet, which means it will reverse the goods Movement too which were created after the Service entry created for some quantity.

So in this case it will show you one more document and the pending service entry sheet.

Check in purchase order history for all service entries done in system for that line item and also corresponding Material documents created with reference to the Service entry done in system.

In both the Material documents (for 101 and 102) you will see the Service entry sheet as a reference document under purchase order data Tab Page.

And i would like to tell you one more thing that you cannot delete the Material Document created it can only be canceled.

regards,

Prashant Rathore.

[Former Member · Accepted solution]

Thanks for steering me in the right direction. That looks like what happened. However, it also looks like we were able to post an invoice without a GR or a released SE. Any ideas?