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Error when adding header text PO

05-28-2020 9:48 AM
olof_beckman Explorer
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Hi, 

I trying to find out why I can't add the "Header text" below the "notes" area on an already existing Service PO. 

Issue:
I want to add "Header text" to an existing Service PO, but get the following error:
"Action ACTIVATION not possible; reference object does not exist"

Isn't it possible to add header text on an existing PO?

When I create a totally new PO and add the "header text" everything works just fine. 

//Olof

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Accepted Solutions (1)

Accepted Solutions (1)

former_member213253
Contributor

Hi olof.beckman ,

with regards to error - as confirmed by development team - This is a known limitation with header level notes. If text is entered/edited in the header Notes section and directly 'Save' button is clicked, then the document save gives error.

This can be avoided by focusing out of the text input area after entering the text. Kindly click outside the text input area or press enter/tab after adding text. This is a limitation only with header level notes. Item level notes do not have this issue.

Best Regards,

Hemashree

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