error during return order

[Former Member]

Hi experts,

When i am creating return order the partners not copied from the billing document also iam unable to create delivery document it gives error saying Error during partn : partner role SH. order cannot be delivered.can any one throw some light on this.

Thanks in advance

Sanjay

[Former Member]

Hi,

please check if the copy controls are properly set up at the header leve between Billing to Order level, VTAF.

Please if the partner determination has been done corretly for the return document type you are using. May be you can compare and F2 invoice and an RE- return std documents for this purpose.

regards

sadhu kishore

[Former Member]

Hi Sanjay,

Can you give the error message number? E.g. VL123 or something like that? Should be easy to figure out.

Cheers

Nikhil

[Former Member]

hi nikil,

there is no number but error is ERROR DURING COPY OF PARTNER: PARTNER ROLE SH.

regards

sanjay

[Former Member]

hi,

the error msg no. VL864.

[HueyChin_Liew]

Hi Sanjay,

Can you please check if your ship-to is completed created & assigned to your vendor? This could be the reason of error VL864.

Hope this is helpful.

Thank you.

[Former Member]

The following could be reasons for this error:

- If this is a common error for many return documents, then it could be a customizing issue:

1. Incorrect config of Partner Determination procedure for the Returns Order where partner function SH has not been defined (as Sadhu has mentioned above)

2. Incorrect copying routine from Billing to Return Order in tx VTAF (again as Sadhu has mentioned)

- If this is only a one time error occurring only for this Invoice, then problem could be with Master Data etc:

1. Ship-to party has deletion flag

2. Returns order has a different Sales Area as compared to the Invoice