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Re: Data Migration - Error while uploading customer & supplier master data

11-12-2019 12:36 PM
Feras_Al-Basha Product and Topic Expert
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Hi Experts, 

Kind favor and request your help. 
When we upload supplier master, at the stage 2 , converting value, we got error as SAP internal technical error 010{EP8h7kcn.., please refer to attached screenshot). We are not able to identify the rootcause of the error. We are trying on starter system for the time being since Q-system is on the stage of activation.

We have got similar error while we upload for customer master data as well. Attached excel has the details for both of master data and error.

Is there any steps we were missed out or try?

Thank you so much 

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Feras_Al-Basha
Product and Topic Expert
Product and Topic Expert
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Hi ronny-1 ,

Regarding the supplier error, seems like during the mapping conversions you have flagged the need for 'integration with external systems' as yes. Accordingly, the migration cockpit is asking for the corresponding business system ID to be used in external integrations. You may either maintain the external system id in the mapping line of your screenshot or in case you do not actually need external integration you could delete the mapping lines manually for both the flag of for integration with external ID and the mapping of the external ID itself (your screenshot).

As for the customer error, could you please verify the G/L account master data to be sure? As you point out the root cause seems to be master data related.

Hope this helps,

Feras

Former Member
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ferasbasha3 Thank you so much Feras

Feras_Al-Basha
Product and Topic Expert
Product and Topic Expert
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Hi ronny-1 ,

Sure. If you do not require an integration with an external system than I suggest you go back to the stage 2, and manually delete the lines for value mappings with 'integration with external systems. Thereafter you may proceed back to stage 3. This is because the migration cockpit stores in memory the value mappings from the first run.

If else, than it is required that you maintain a value for the external system ID (which could be a dummy like SYS123 for testing purposes).

Hope this helps,

Feras

Former Member
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ferasbasha3

Hi Feras,

sorry to bother you again, we got error as attached where we got in stage 3. May I request for your your help again

Former Member
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ferasbasha3 Thanks Feras for your kind support as always. We will change and try again.