Checking the Dunning process

[Former Member]

Hi all,

I have configured the dunning process in my company. I have also assigned the dunning process in the customer master. Now I have created customer invoices. The payment terms in the customer master is within 15 days. I have created a dunning run in F150 scheduled in 10 mins from the time of creation. I have assigned my local printer for printing dunning letters. But, I see no letters printing out. I have read so many configuration materials mentioning to create a customer invoice in the past. Can somebody guide me through the whole dunning process including the dates to create an invoice. Pls be more specific with the steps starting from customer invoice creation till letter printing process. You can give me some dates to include in the customer invoice creation. i would do accordingly. I have 3 levels of dunning with days in arrear as 15 days, 30 days and 35 days respectively for level 1, 2 and 3. My dunning interval is 15 days. PLease guide me every step accordingly.

Please help me as I have to show 3 levels of dunning process to my client by tomorrow morning.

Trust me I wud award full points for any kinda help.

thank you,

SONY

[Former Member · Accepted solution]

Hi,

there is 2 options for ur problem

1. Clear the invoice you have posted and post the invoice by giving 40 days back date.

2. Run the dunning notice by giving 40 days future date.

[Former Member]

Hi Sony,

Hope this helps:

http://www.geekinterview.com/question_details/32160

make sure that the due date for the customer invoice is older than the days mentioned in the dunning level. while creating customer invoice make sure that payment terms is immediate.

also in customer master remove the last dun record.

hope this helps