Adobe Reader cannot open in Protected Mode

[Former Member]

Does anyone know what kind of problem with a system configuration can cause this error to be displayed?

Adobe Reader cannot open in Protected Mode due a problem with your system configuration. Would you like to open Adobe Reader with Protected Mode disabled?

This happens whenever we try to export as a PDF with this install of SBO 8.81 PL09.

Thanks,

Jason Cruickshank

Junior Consultant

[ProjectLine Solutions|http://projectline.ca/sap/]

[Former Member]

Hi Jason,

You may check this first: http://kb2.adobe.com/cps/860/cpsid_86063.html

Thanks,

Gordon

[Former Member]

Thanks for the link. Adobe Reader did need to be updated to version >10.1 for Windows Terminal Server support but the dialog is still displayed after the update. We also updated the antivirus without any luck for getting rid of the dialog.

Jason Cruickshank

Junior Consultant

[ProjectLine Solutions|http://projectline.ca/sap/|ProjectLine Solutions]

[The Encaptis Group|http://encaptis.com/content/sap-business-one|The Encaptis Group]

[Former Member]

Try this:

Save the next command in a plain text file named fixed.reg

-

---

Windows Registry Editor Version 5.00

HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\10.0\AdobeViewer <- Put this line between [ ]

"EULAAcceptedForBrowser"=dword:00000001

-

---

Now, double clic over the file to add in the windows registry.

Job done. Open Acrobat Reader.

Edited by: Fabian Flores on Dec 14, 2011 12:34 AM

[Former Member]

Dear Jackson,

Go to genaral setting path : Attachment set your Server path of B1 shar,

On your Client machine.

turn of your firwalll.

And try gain.

Regards

MANGESH PAGDHARE.

[Former Member]

This key didn't work but thanks for the suggestion.

The following key will disable Adobe Reader's Protected Mode which is likely going to be our workaround while we continue to look for a fix:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\10.0\FeatureLockdown]
"bPRotectedMode"=dword:00000000

Thanks for the help so far.

Jason Cruickshank

[ProjectLine Solutions|http://projectline.ca/sap/|ProjectLine Solutions]

[The Encaptis Group|http://encaptis.com/content/sap-business-one|The Encaptis Group]