Artificial Intelligence Blog Posts

Getting error while creating new Content Provider in Build Work Zone cockpit

refers to BC-CP-DEST-CF-TOOLS in the link https://help.sap.com/docs/connectivity/sap-btp-connectivity-cf/connectivity-support

🪐 Comet Browser for SAP Users: Practical Browser Automation for Fiori, SuccessFactors & Beyond

Perplexity’s new Comet browser turns everyday SAP web work (Fiori apps, SuccessFactors, BTP cockpit, Ariba, etc.) into prompt-driven automations: think “open My Inbox, filter purchase orders > €10k awaiting approval, export to CSV, and email me the s...

Reducing Bias Through Data Masking in SAP AI Core Orchestration Service.

How can AI decisions be made fairer?This blog explores how bias can emerge in large language models and demonstrates, through a practical hiring scenario, how SAP’s data masking capabilities in SAP AI Core Orchestration Service can help reduce unfair...

How Redwood Software and SAP are shaping the next era of automation with Joule Studio

Hello SAP Community, exiting times in the SAP developer space with TechEd coming up and all new options that become available for us to leverage. Within Redwood we have spend a lot of time over the last half year to see where we can add value in the ...

Hands-On Tutorial: Building an Autonomous Agent for Competitive Intelligence

In a fast moving market, knowing what your competitors are up to including product launches pricing changes and new content is essential for strategic decision making. But manually tracking competitor websites and news is time consuming. In this tuto...

Solace Agent Mesh 🤖🌐 : Unlocking Scalable + Real-Time Agentic AI for SAP Customers

I would like to share some hands-on experience with the Solace Agent Mesh and how it could improve the way we build intelligent, event-driven applications in SAP landscapes. If you've been exploring agentic AI, SAP Joule, or event-driven architecture...

Joule Skills: Simplifying Employee Data Updates from Chat to Case

IntroductionIn today’s digital workplace, employees expect quick and seamless HR support — whether they’re updating personal details or submitting important requests. SAP Build Joule Skills make this possible by extending SAP Joule, the generative A...

Get Ready for SAP TechEd with Learning Opportunities in Business AI and Joule

SAP TechEd is approaching fast! Explore learning and certification opportunities in SAP Business AI and Joule to help you prepare for the event. Build the expertise to design, extend, and scale AI-powered solutions using SAP’s unified AI platform. St...

AI Lifecycle Through the Lens of ISO/IEC 42005:2025

As we continue to embed Responsible AI into how we design, build, and deliver intelligent technologies, SAP’s approach is already closely aligned with the principles of ISO 42005. This new international standard reinforces the direction set by our AI...

Building Joule Skills for Sales Order Queries in S/4HANA Cloud - Part 4: Process Automation

Complete your end-to-end solution by integrating SAP Build Process Automation with Joule skills. Learn how to create automated email processes, publish to the library, and trigger workflows through conversational interfaces. Transform your Joule skil...

Building Joule Skills for Sales Order Queries in S/4HANA Cloud - Part 3: Developing Joule Skills

Build intelligent conversational skills in Joule Studio that retrieve sales order information through natural language. Learn to configure skill inputs, integrate backend actions, design rich message cards and lists, and deploy your AI assistant for ...

Building Joule Skills for Sales Order Queries in S/4HANA Cloud - Part 2: Creating Actions with OData

Discover how to create action projects that connect Joule skills to SAP S/4HANA Cloud using the Sales Order (A2X) OData V4 API. Step-by-step tutorial covering API selection, operation configuration, testing, and publishing actions for use in conversa...

Building Joule Skills for Sales Order Queries in S/4HANA Cloud - Part 1: Environment Setup

Learn how to set up your SAP Build development environment for Joule Studio. This hands-on guide walks you through creating and configuring environments to connect your conversational AI skills with SAP S/4HANA Cloud backend systems. Perfect for deve...

Strengthening Fairness and Consistency in AI-Enabled Features

Credits: Yasmin Dwiputri & Data Hazards Project / https://betterimagesofai.org / https://creativecommons.org/licenses/by/4.0/The information provided in this blog post is for general informational purposes only and does not constitute legal advice. R...

Drones + SAP PM: A Practical Case in Wind Turbine Maintenance

How do you inspect 150-meter wind turbines safely and efficiently? In this case, drones, an app with image recognition, and SAP PM integration replaced a manual process. The result was fewer accidents, automated repairs, and more reliable electricity...

Hands-on Tutorial: SAP Databricks

With SAP Databricks we now have a dedicated environment for Data Scientists within the SAP Business Data Cloud. This blog gives a practical introduction to this bespoke Databricks edition by implementing a bare bones demand forecast. SAP Databricks i...

Measuring AI Access to Knowledge to Eliminate Thousands of Hours of Wasted Time

Organizations and their users are becoming more aware of AI-powered access to knowledge capabilities and limitations for secure enterprise-wide information. Often, they do not realize the implications for successful outcomes.With the ever-evolving la...

Benchmarking Generative AI for Drug Safety Using SAP AI Launchpad - Part 1 of 3

Key Highlights:SAP AI Launchpad Q3/2025 is a zero-code platform that empowers business users to efficiently leverage large language models (large language models).The platform’s robust Evaluation feature is a significant advancement, accelerating the...

Benchmarking Generative AI for Drug Safety Using SAP AI Launchpad - Part 3 of 3

PART 3 - Results, Insights, and Lessons from Benchmarking AI for Drug SafetyKey Highlights:Evaluation results and model comparisonsDeep analysis with SQLiteComponent-level performance: Drug, Dose, Adverse EventLessons learned and future directionsThe...

Benchmarking Generative AI for Drug Safety Using SAP AI Launchpad - Part 2 of 3

PART 2 - Building and Evaluating AI for Pharmacovigilance—No Code RequiredKey Highlights:Dataset: ADE Corpus and preprocessingPrompt engineering and model configurationEvaluation metrics: Precision, Recall, F1, BERTScoreOrchestration and execution in...

The Production Reality: Why Cosine Similarity Often Wins Anyway [Part 3/3]

In the final part of my series, we leave theory behind and face production reality. While normalizing L2 Distance is mathematically possible, it's often fragile and complex in live systems.The reason? Dynamic datasets and shifting vector ranges make ...

How to Actually Interpret L2 Distance Results [Part 2/3]

Cosine Similarity has a clean, intuitive range from -1 to +1. But L2 Distance? It goes from 0 to infinity—so how do you actually interpret it?In Part 2 of my series on similarity metrics for RAG systems, I break down a simple, universal way to normal...

Why Cosine Similarity > L2 Distance for RAG Systems (usually) [Part 1/3]

Similarity isn’t one-size-fits-all.In RAG systems, choosing between Cosine Similarity and L2 Distance affects what gets retrieved—and whether it's actually relevant.This post breaks down the difference using clear examples:Why Cosine works best for s...

7 Groundbreaking AI Announcements at SAP Sapphire 2025 You Shouldn’t Miss

From omnipresent AI copilots to enterprise-wide intelligent agents, SAP unveiled 7 groundbreaking AI announcements that signal a bold new era for business automation and innovation. In this article, we break down the most exciting AI updates!

How to Integrate AI Models into SAP BTP with Python and TensorFlow

Build and deploy custom machine learning models into the SAP Business Technology Platform (BTP)

Leveraging Linear Regression in SAP AI: Predicting Business Outcomes with Data Science

As businesses move toward intelligent enterprise solutions , the combination of AI, Data Science, and SAP is unlocking new opportunities for predictive analytics. Linear regression , a fundamental machine learning technique, is proving invaluable...

🚀 Steps to Perform Benchmarking Evaluation Using Generative AI Hub on BTP

Here’s a concise walkthrough for setting up and running a benchmarking evaluation using the Generative AI Hub service in SAP BTP:1. Assign Role Collection for Generative AI Hub AccessTo access the evaluation service under Generative AI Hub, assign th...

How to Integrate AI Models into SAP BTP with Python and TensorFlow

As AI becomes increasingly central to business operations, SAP has opened the doors for developers to bring custom machine learning models into the SAP ecosystem via the SAP Business Technology Platform (BTP). Whether you're working with sales foreca...

Building Ethical AI in SAP: Tackling Bias and Ensuring Compliance

As artificial intelligence (AI) becomes more deeply integrated into enterprise platforms like SAP, organizations face a critical imperative: building AI systems that are not only powerful and efficient, but also ethical, transparent, and compliant wi...

Linux AI Agent: Automating SAP HANA Installation

I'm a creator of agents that work with SAP systems, and I feel confident saying that after successfully building my second functioning AI agent. This latest one handles operating system tasks, and in this post, I'll be writing about installing the SA...

Beyond the Black Box: The Illusion of Control

An LLM is just a stochastic machine for predicting the next word - I have heard this statement so many times, and each time I wondered how unaware the people who say it are. It has always been clear to me that we don't fully understand how Large Lang...

Boosting Customer Experience with AI-Driven Insights in SAP C/4HANA

In today’s experience-driven economy, customer expectations are higher than ever. Personalization, immediacy, and seamless engagement across channels are no longer luxuries—they're essential. Businesses need more than traditional CRM tools to keep up...

Can SAP Predict Customer Needs? Exploring Predictive Support Models

In an era where customer loyalty hinges on personalized, proactive experiences, businesses are racing to anticipate needs before customers even articulate them. Enter predictive support models—a cutting-edge approach that leverages data, artificial i...

Hands-on Tutorial: Building an AI Agent with human-in-the-loop control

Agentic AI is the start of a new era for business productivity. Using the Agent Builder in Joule Studio, businesses will be able to leverage AI agents to their fullest potential."While many in the software industry talk about AI agents these days, I ...

Hands-on Tutorial: Creating a custom AI agent on the BTP

SAP is going full speed with AI agents on Joule. Indeed, it's incredible how such agents can address complex requests by orchestrating a set of generic tools they are given access to.If you have a need to build your own custom AI agent on BTP, then t...

AI-Powered Game Changer: Revolutionizing Access to Knowledge

Organizations face a critical challenge with disparate knowledge scattered across platforms like SharePoint, Slack, Jira, Microsoft Teams, Zoom, Microsoft 365, Portals, Dropbox, and Google Drive.Information becomes hidden, inaccessible, leading to in...

SAP GUI AI Agent: Architecture & Technical Details

In this post, we explore all the technical details of building the SAP GUI AI Agent. We take a clear look at the architecture, examine the libraries involved, and analyze how the agent operates from within. We go through the key parts of the code and...

Hands-on Tutorial: Creating an FAQ assistant as tool for a BTP AI agent

If you have a collection of FAQs that you want to be easily accessible for your business users, then an assistant that is powered by a Large Language model might be part of the answer.This blog explains how to create such a backend (REST-API), that c...

SAP Developer Challenge March - SAP Community Escape House - AI 🤖🧠

The second SAP Developer Challenge of the year is now available! The Developer Advocates have created the SAP Community Escape House - a virtual escape house (consisting of multiple rooms) that you can play in your browser. Read on for all the detail...

Monitoring & Tracing LLM Calls at Scale: Achieving Observability with SAP Cloud Logging Service

Struggling to keep your LLM-based GenAI solutions running smoothly under heavy workloads? In this blog, discover how SAP Cloud Logging Service can provide end-to-end visibility—turning logs and traces into actionable insights for faster troubleshooti...

Deliver AI value across your business with DataRobot Insight Apps for SAP

With the launch of SAP Business Data Cloud, and DataRobot’s AI-powered Insight Apps for SAP, it’s never been easier to move past infrastructure, and into providing what the business needs from AI.

Overcoming Challenges in Machine Learning with SAP Solutions

In this guide, we’ll dive into the integration of machine learning in SAP solutions, explore its key use cases, and discuss practical strategies for overcoming common implementation hurdles. Whether you're new to machine learning or looking to fine-t...

My AI Highlights of 2024: A Year of Progress

The end of the year is traditionally a time for retrospection. Let's take a look at what happened in 2024 and how much the world has changed over the past 12 months. I assure you, you'll be surprised, as a lot has indeed occurred. Occasionally, you'l...

How Generative AI is Transforming Supply Chain Planning with SAP Solutions

Supply chain planning is like a giant jigsaw puzzle. With so many moving parts—inventory, logistics, demand forecasting, and supplier management—it’s easy to see why this process can become overwhelmingly complex. Enter Generative AI, the cutting-edg...

AI in 2025 - predictions or guessing game

The end of the year is a time for reflection but also for forecasting what lies ahead. While 2024 has undoubtedly been transformative and brought monumental changes, I don’t expect the coming year to be any different. We can anticipate moments of awe...

Stop Guessing! Use Case with Conversational AI Agents in SAP Analytics Cloud

IntroductionHave you ever stared at your analytics dashboard, wishing it could do more—like answer your questions without having to solely search, filter, and drill into your data? Well, guess what – you can do that now!In this blog, I’ll walk you th...

Understand the World of AI with SAP Learning

Are you also still confused by all the hype around artificial intelligence (AI) and what it is all about? Are you struggling with where to start and how all those new topics fit into the SAP ecosystem? Even many AI skeptics, whom I talk to, are now f...

Enhancing Failure Analysis with AI-Powered Fiori App

Discover how AI can revolutionize failure analysis in industrial maintenance! In this blog post, I showcase a Fiori application built with React and UI5 Web Components that integrates artificial intelligence to suggest actionable recommendations for ...

Antrhopic released a protocol for AI Agents and Tools based on a Client/Server architecture

ODBC, HTTP, or SOA, but for AI. And brought to you by the #1 model for Instruction following and Tool Calling provider.Anthropic releases a toolkit for connecting large language models to external systems, they have called it Model Context Protocol, ...

I created the SAP GUI AI Agent

I present a working project of an SAP GUI AI Agent. It can perform basic SAP Basis administrator tasks, but in reality, it’s not limited to a single module. At this stage, it is a proof-of-concept, but it has already surprised me as its creator. Shou...