‎2011 Dec 21 11:38 AM
Hello ABAPers,
I am looking for some technical information relating to workflows in DP Approval route.It is looking interesting as I am Functional consultant and looking for inputs from Technical team.I thought of sharing this interesting this error with you.
Let me know if you are interested ion checking this issue.
Issue is:
DP Route is working fine for all the users of a team.Only 1 user in that team is facing problem with the missing approval button.
He got all the authorizations as I refered this with the security team.Now the task is to check the programming.
If you people have come across this type of query please let me know so that i can have a word with my ABAPer.
Thanks for your time.
Regards
‎2011 Dec 21 11:51 AM
Hi,
Check the Task ID in SWIA Transaction code and make sure TASK id is same or not.
‎2011 Dec 21 12:02 PM
I would check in the workflow log if the user is selected and assigned as an agent for that task.
Because the workflow is working for all other users, but not for him/her. I do not think it is a technical issue.
Howevere, the problem might be that the agent determination is handled by a function module/program or organisational structure. That particular user might not be selected or be part of the organisational structure.
Check in the workflow log if he/she is an agent for the task.
Cheers,
Edwin.
‎2011 Dec 21 12:38 PM
Hello,
Thanks for your reply.
I am a functional consultant.we configured the Route for that work flow.Mr X need to approve then goes to MrY.
Mr.X is receiving the Workflow in his inbox but there is a missing button ''ACTION'' which when double clicking will give you a pop up box for moving the workflow to next stage.
When we change Mr x to some other user ,then they are able to view the workflow and they are able to get the ''button''''ACTION'' which allows him to send the workflow to next stage.
FYI-Mr X is having the authorizations as other users have.
This makes me surprise why he is not having the action button.
‎2011 Dec 21 12:52 PM
Is it a standard SAP workflow task? If so, can you provide the task number?
If it is a customer task, there might be some additional checks that were programmed...
‎2011 Dec 21 2:43 PM
Hi,
Yes,it is a standard workflow and it is vendor invoice approval workflow.
If there are some other checks then how come User is getting the workflow in his Inbox?
Please let me know if I am wrong.Please also let me know the transaction where I need to check for some other checks if they are configured.
I am checking the graphical design as well,there it looks like Workflow start then approval process.there is no other checks assigned or route specified in that design.
Please ignore if I am wrong in my last sentence about design process.
Thanks for your time.
‎2011 Dec 21 1:33 PM
Hi,
use swia put task id in that
view log
see technical log
drill down to that task & see task id will be diffrent
execute that task or complete that task that will come automatically back to that user again.
with button
may be some user has rejected the task & creator has manually fwd. that task to auditor for approval.
‎2011 Dec 21 2:39 PM
Hi,
This may give you some information about the workflow.
I am having the access to Test syste.So,I am trying to check the problem user is facing.
I created a invoice using FV60 and parked with DP Route approval as workflow process.Coder moved from his Worklist to Approval process.Now comes the Approvar Mr X and he is not able to view the Approval Button or Action button.
Using SWIA(or Administrator approving in this case is not the required thing) and completing the workflow could not be the solution as user needs the approval button in this case when he goes to his work list.
Let me know if I am clear with respect to the requirement.
Thanks for your time.
‎2011 Dec 23 9:35 AM
Hello All,
I am looking for any updates or information about this issue.
Please let me know if you need any information in this.
Thanks
‎2011 Dec 23 10:20 AM
Has the user been assigned to the organisational structure?
See document: [Payment Release|http://help.sap.com/printdocu/core/Print46c/en/data/pdf/FIBP/FI-AP-AP-RP.pdf]