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Upgradation production support

Former Member

‎2008 Apr 01 7:09 AM

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470

I want know about Upgradation production support brieaf history.In the mean time What is Upgradation ? and What is production support? Pls send me these details.

I want know about Upgradation production support brieaf history.In the mean time What is Upgradation ? and What is production support? Pls send me these details.

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Former Member

‎2008 Apr 01 7:18 AM

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431

hi,

SAP Support:

After a go live, the application needs a maintenance/support to resolve the issues/tickets raised by the users when using the application. Ticket is like a request for changes/bug fixing or a request for a new ABAP Developer Role includes bug fixing/change the existing code due to new requirements/build a new code etc.

SAP Upgrade:

SAP Upgrade is nothing but upgrading the software with a superior version which has got more advantages when compared to the earlier version.

ABAP Developer Role is to go through transactions SPAU/SPDD to compare the old and new version of the change and finally need to activate the relevant one. Some times might need to work on SAP notes too.

Hope this helps, Do reward.