'Still no entry in queue' error message in SOST

[Former Member]

HI Experts

i m trying to forward the work item , the email is getting trigerred with error message

'Still no entry in queue' in sost .

when i try to repeat sent the email , it works fine ,

Refering to few posts i have checked the commit flag , it is checked 'X' .

please suggest what could be the reason for the error message

regards

Phaniraj

[Former Member]

HI Experts

i m trying to forward the work item , the email is getting trigerred with error message

'Still no entry in queue' in sost .

when i try to repeat sent the email , it works fine ,

Refering to few posts i have checked the commit flag , it is checked 'X' .

please suggest what could be the reason for the error message

regards

Phaniraj

[former_member183072]

Hi,

I hope I understood correctly,

Have you tried to search the email in SOST transaction ? If yes, can you please send it from there?

Ovidiu

[roopashree_v2]

Hi phaniraj,

your issue is not clear.

what do you mean by this? "when i try to repeat sent the email , it works fine ,"

Are you forwarding the workitem from SBWP or SWIA?

Regards,

Roopa

[jagannath_parija]

I solved the issue using the send mail perform routine before the update perform routine.

I was getting the same issue when i was sending the mail "PERFORM send_email" after DB update "PERFORM update_data.".

Two things i did.

a. Use of commit after send_mail

b. send mail before data base update .

This solved my issue.I am attaching the screenshot. Hope it helps.

Thank you

JP