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SD billing plan release mail

Former Member
0 Likes
424

Hi,

Problem :

I want to add following functionality to an SD billing plan :

If a certain billing block in a "billing plan item" is changed to another, a mail should be send to a responsible.

So when the sales order is saved the system should check if the billing block was changed. If this is the case a mail should be sent.

Possible solution :

A field exit that checks whether a user has the permission to change the billing block into another.

A workflow that starts after saving the sales order and that sends out an email.

Any thoughts or tips on this would be most welcome

thanks

1 ACCEPTED SOLUTION
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Former Member
0 Likes
397

Hi Erik,

Another solution would be to define an output type in the order for sending the mail and to attach a requirement to the output type which will trigger the output only in case the billing block is changed.

Regards,

John.

Hi,

Problem :

I want to add following functionality to an SD billing plan :

If a certain billing block in a "billing plan item" is changed to another, a mail should be send to a responsible.

So when the sales order is saved the system should check if the billing block was changed. If this is the case a mail should be sent.

Possible solution :

A field exit that checks whether a user has the permission to change the billing block into another.

A workflow that starts after saving the sales order and that sends out an email.

Any thoughts or tips on this would be most welcome

thanks

1 REPLY 1
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Former Member
0 Likes
398

Hi Erik,

Another solution would be to define an output type in the order for sending the mail and to attach a requirement to the output type which will trigger the output only in case the billing block is changed.

Regards,

John.