Sales Document missing in database

[Former Member]

Hello Experts

I am getting bellow error in production.. how to solve this ? as there any techinal issue or basis issue ? thanks in advance

SD document xxxxxxx is not in the database or has been archived

Message no. V1302

Diagnosis

This message is issued if no document header (VBAK) can be found

(discrepancies in R/3) for a sales requirement single record.

System Response

In the initial sales order supply, the following error message appears

'Document xxxxxx not available'  V1 302.

Procedure

If an error occurs in initial data supply in APO, discrepancies have

occurred between the requirements and sales documents in R/3. This

discrepance can be corrected in R/3 using report SDRQCR21.

[Former Member]

Hi,

In error diagnosis they are clearly mentioned the problem

Diagnosis

This message is issued if no document header (VBAK) can be found

Please check in production wether your doccument is there in the table VBAK or not.

Thanks

Mani

[Former Member]

Thnx for quick reply . Record is not there in VBAK table but think is that already we have created and shown successfully message that change order xxxxxxxxx has been saved but in va03 is not there it's missingg.. why ?

//Jatin

[Former Member]

Hi,

Even if you get the success message ifyou wont find that doccument i n VBAK Table means system should nt committ means your doccument is not created in the table.

if it's not there in the table how can you display threw VA03.

For more info please go threw the below link

http://scn.sap.com/thread/1367303

Thanks

Mani

[RaymondGiuseppi]

Check if there is a missing COMMIT-WORK in one of your process, or update errors via transaction SM13.

Regards,

Raymond

[Former Member]

HI

The associate has placed a replacement order, but this one needs to be rejected. and showing following errors

SD document xxxxxxxxx is not in the database or has been archived

Thanks

[Former Member]

Hi,

If your order is not created then how can you change the status of that order?

That's why i told you to check wether your order is created or not.

take the point as explained by

Raymond Giuseppi.

goto SM13 and check is there any failed Update tasks related to you then you can confirm that wether your order is created or not.

Thanks

Mani

[Former Member]

HI

Yes, error was updated in sm13 .. error is

FM - rv_message_update

status - update was teminated

error details , error clas - fprunx  number 001

ads: soap runtime exception:CsoapExceptionTransport : (100101)

what next?

//thanks

[RaymondGiuseppi]

Look like a problem with ADS and/or web services, check ST22, also check with basis/ADS admin.

Regards,

Raymond

[Former Member]

Hi Raymond

Thanx for quick reply

i checked in st22 but there is no shurt dump... it's seems like as u said ... is it?

//Jatin

[RaymondGiuseppi]

Check at Abap size at NACE/messages and ask Adobe Document Services' guys to look at their side.

Regards,

Raymond

[Former Member]

Hello Raymond

Should i ask for abaper guys .. ? why ? because it's seems like basis issue ..

//Jatin

[RaymondGiuseppi]

Error is in "soap" raised by ADS, so much more likely to be basis, network or Adobe form relevant than Abap, (so this post may be in the wrong space) ?

Regards,

Raymond

[Former Member]

Thank you so much Raymond

let speak with basis team