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Reg: WorkItem & Mail Inbox Problem for Multiple users In workflow

Former Member
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515

Hi,

I have developed a wofkflow application to sent SAP mails and Workitems to multiple users. I Have a Container which has the property as multi line. and i mapped this container variable with expression of my mail step. This means i can send multiple mails at the sae time....Its working Fine. But the problem is,

Suppose I am sending mails to User1 & User2. Both are receiving the mail, But if user1 read the mail user2 mail is set as read document instead of unread doucument.....

How to Solve this? any solution ?

Hi,

I have developed a wofkflow application to sent SAP mails and Workitems to multiple users. I Have a Container which has the property as multi line. and i mapped this container variable with expression of my mail step. This means i can send multiple mails at the sae time....Its working Fine. But the problem is,

Suppose I am sending mails to User1 & User2. Both are receiving the mail, But if user1 read the mail user2 mail is set as read document instead of unread doucument.....

How to Solve this? any solution ?

2 REPLIES 2
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Former Member
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479

Hi

See if this document is of any help to you.

<a href="https://www.sdn.sap.comhttp://www.sdn.sap.comhttp://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/c6456e89-0a01-0010-0189-a7961fe42034">An expert guide to new SAP workflow capabilities</a>

Regards,

Raj

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Former Member
0 Likes
479

If user 1 has mailbox open when the work item arrives, then to user 2 it will apprear to be already read.

Try using a logical AND in the definition of the responsibilites, so that when only both user 1 and user 2 (assuming that there can be two users) read their emails the work item is regarded as complete