Read receipt of emails sent from sap using function module SO_DOCUMENT_SEND_API1

[Former Member]

Hi i am sending email from SAP using following function:

CALL FUNCTION 'SO_DOCUMENT_SEND_API1'

   EXPORTING

    DOCUMENT_DATA                    = docdata

    PUT_IN_OUTBOX                    = 'X'

    SENDER_ADDRESS                   = ld_sender_address                                " for ex: [email protected]

    SENDER_ADDRESS_TYPE              = ld_sender_address_type               

    COMMIT_WORK                      = 'X'

  IMPORTING

    SENT_TO_ALL                      = w_sent_all

*   NEW_OBJECT_ID                    =

*   SENDER_ID                        =

   TABLES

     PACKING_LIST                     = objpack

    OBJECT_HEADER                    = objhead

    CONTENTS_BIN                     = objbin

    CONTENTS_TXT                     = objtxt

*   CONTENTS_HEX                     =

*   OBJECT_PARA                      =

*   OBJECT_PARB                      =

     RECEIVERS                        = reclist

* EXCEPTIONS

*   TOO_MANY_RECEIVERS               = 1

*   DOCUMENT_NOT_SENT                = 2

*   DOCUMENT_TYPE_NOT_EXIST          = 3

*   OPERATION_NO_AUTHORIZATION       = 4

*   PARAMETER_ERROR                  = 5

*   X_ERROR                          = 6

*   ENQUEUE_ERROR                    = 7

*   OTHERS                           = 8

           .

Before sending following code is written:

        reclist-rec_type = 'U'.

         reclist-COM_TYPE = 'INT'.

         reclist-notif_read = 'X'.

         reclist-NOTIF_DEL = 'X'.

         reclist-notif_ndel = 'X'.

         APPEND reclist.

My requirement is to get return receipt of email to the sender specified in code when the receiver reads the email.

I have done all configuration in SCOT. But still i am not getting read receipt.

Please give me solution for this problem.

[Former Member]

Hi i am sending email from SAP using following function:

CALL FUNCTION 'SO_DOCUMENT_SEND_API1'

   EXPORTING

    DOCUMENT_DATA                    = docdata

    PUT_IN_OUTBOX                    = 'X'

    SENDER_ADDRESS                   = ld_sender_address                                " for ex: [email protected]

    SENDER_ADDRESS_TYPE              = ld_sender_address_type               

    COMMIT_WORK                      = 'X'

  IMPORTING

    SENT_TO_ALL                      = w_sent_all

*   NEW_OBJECT_ID                    =

*   SENDER_ID                        =

   TABLES

     PACKING_LIST                     = objpack

    OBJECT_HEADER                    = objhead

    CONTENTS_BIN                     = objbin

    CONTENTS_TXT                     = objtxt

*   CONTENTS_HEX                     =

*   OBJECT_PARA                      =

*   OBJECT_PARB                      =

     RECEIVERS                        = reclist

* EXCEPTIONS

*   TOO_MANY_RECEIVERS               = 1

*   DOCUMENT_NOT_SENT                = 2

*   DOCUMENT_TYPE_NOT_EXIST          = 3

*   OPERATION_NO_AUTHORIZATION       = 4

*   PARAMETER_ERROR                  = 5

*   X_ERROR                          = 6

*   ENQUEUE_ERROR                    = 7

*   OTHERS                           = 8

           .

Before sending following code is written:

        reclist-rec_type = 'U'.

         reclist-COM_TYPE = 'INT'.

         reclist-notif_read = 'X'.

         reclist-NOTIF_DEL = 'X'.

         reclist-notif_ndel = 'X'.

         APPEND reclist.

My requirement is to get return receipt of email to the sender specified in code when the receiver reads the email.

I have done all configuration in SCOT. But still i am not getting read receipt.

Please give me solution for this problem.

[Former Member]

hi, check documentation of FM. Did you set receiver email address as show below?

RECLIST-RECEIVER = '[email protected]'.

RECLIST-REC_TYPE = 'U'.

APPEND RECLIST.

[Former Member]

Hi Vipin,

I have set receiver email address. But its not working too.

One thing i want to know as per your doucument, whether i have to set X.400 using tcode SCOT for sending emails from SAP??

[Former Member]

i think u do not need make changes for SCOT for read receipt.

Which is mail software receiver mail id is using? Is it Outlook?

[Former Member]

Thanx for reply.

Receiver mail id may be of any type for ex: it may be Lotus Notes id or any external mail id like [email protected], etc.

[Former Member]

is your receiver mail software supports read receipt? I know Outlook support. Not sure  gmail but i think lotus also supports. it is mandatory that receiver mail software should support read receipt.

[Former Member]

Yes Lotus supports read receipt.