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Problem in sending email ??

Former Member
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1,258

Hi Guys

we are facing a strange problem. We have a lot os programs which sends emails from SAP. Since this week the system is not sending any emails. Once the program is executed the program generates the emails which we can see in the SOST transaction. It is NOT in ERROR but still it is not sent to the inbox( internet).

All the messages are staying in the queue with the message 711. When i check the long text of this message it says

<i>Message transferred by node to communication system

Message no. XS711

Diagnosis

The node has passed the message to its communication system.

System Response

Processing was ended normally.

Additional information on the node used (in the system language of the node):

Procedure

No action is necessary. The message will shortly reach the recipient.

</i>

But we have waited for one complete day and the emails are still in the queue. Any idea what is missing. I also tried to select the unsent emails and Force send it but it still did not work. I then executed the RSCONNECT program to send all the emails still it did not work.

Any idea????????

~Suresh

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Former Member
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1,081

Hi Suresh,

Have you applied any support pack into the system in this week?

Regards,

Atish

Hi Suresh,

Have you applied any support pack into the system in this week?

Regards,

Atish

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Former Member
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1,082

Hi Suresh,

Have you applied any support pack into the system in this week?

Regards,

Atish

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Hi Atish

Thanks. No we have not applied any support packs. BTW we are on ECC 5.0

~Suresh

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1,081

Check with user profile ..

did anybody changed user profile ?

if so keep the email id in user profile and keep connection type properly in SU01 Transaction

Thanks

Seshu

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Hi Suresh,

As you are saying that the mail functionality was working fine last week and not working during this week that means there must be something changed. May be you have not applied support pack but basis may have changed system parameters, or check with the batch jobs if they are working fine.

Regards,

Atish

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former_member189059
Active Contributor
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1,081

Hello Suresh,

Check if any configuration has been changed in the SCOT transaction