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Portal Authorization

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1,020

Hello All,

I have received one issue from user. He is facing error in portal "personnel number ********* does not exist or you do not have authorization"

How can we solve this issue? Can we take SU53 screenshot for portal issue?

KR,

Amol

Hello All,

I have received one issue from user. He is facing error in portal "personnel number ********* does not exist or you do not have authorization"

How can we solve this issue? Can we take SU53 screenshot for portal issue?

KR,

Amol

2 REPLIES 2
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jurjen_heeck
Active Contributor
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896

Hi Amol,

You could try running a trace in the back-end system which is connected to this portal. Depending on the SAP version of the back end system you may also be able to view an SU53. In newer systems those are recorded even without the users' interaction. Just start Su53 after the error, hit F5 and choose the correct user in the pop-up.

Besides authorization checks also validate the users' personnel record, especially infotype 0105, subtype 0001. That links the HR master to the logged on user.

Jurjen

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Janek_Niefeldt
Explorer
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896

Hi Amol,

You will have to go into the underlying ECC system and troubleshoot.

First I would make sure the Personnel number actually exists, by going into tcode PA20 or checking directly in table PA0002.

If the PerNr exists you will have to check the actual access. SU53 is a start, but can be confusing since there are many authorization checks and not every failed check is an issue.

Depending on the type of implementation you want to check either the access:

  1. Granted through authorization objects P_ORGIN, or
  2. Granted through authorization objects P_ORGINCON in combination with the user's structural profiles. (The users structural authorizations can be seen in tcode HRAUTH).