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Pop up message issue in Adobe forms

Former Member

‎2013 May 28 10:31 AM

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1,611

Hi experts,

Our client is facing an issue with Pop up message in Adobe forms.

Instead of actual message which we are trying to display(For eg. "Select plant"), we are getting "Your custom error message: General erro: operation failed".

FYI : we are using xfa.host.message command to display POP up message.

Is this because of Adobe version?

Hi experts,

Our client is facing an issue with Pop up message in Adobe forms.

Instead of actual message which we are trying to display(For eg. "Select plant"), we are getting "Your custom error message: General erro: operation failed".

FYI : we are using xfa.host.message command to display POP up message.

Is this because of Adobe version?

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5 REPLIES 5
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manukapur
Active Participant

‎2013 May 28 10:49 AM

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1,033

Hi Sneha,

You have assigned a custom message on the field in the form. Please clear and message and execute.

Regards,

Manu

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Former Member
In response to manukapur

‎2013 May 28 11:18 AM

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1,033

Hi Manu,

Thanks for your inputs.

But, we are hardcoding message using xfa.host.message("Select plant").

Can you tell me where exactly, we assign custom message to form field?

Regards,

Sneha

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manukapur
Active Participant
In response to manukapur

‎2013 May 28 11:38 AM

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1,033

On the right hand side, on the field properties, check if you have assigned any message.

You can definitely pass message through scripts. That's all right.

Regards,

Manu

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Former Member

‎2013 May 28 12:45 PM

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1,033

Hi Manu,

We are not passing any custom message to the field

One more thing is when I tried, I got message with proper text, but user is facing this issue.

Regards,

Sneha

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manukapur
Active Participant

‎2013 May 28 3:01 PM

0 Likes
1,033

Hi Sneha,

If its only happening at the users end then, please check the following at the user end.

1.How is the user accessing the form?

2.Is the version of Adobe Reader causing an issue. Very common in adobe forms.

3.Please check the preferences in the adobe reader for pop ups and scripting.

Regards,

Manu