Order header text problems when using transaction EC20 (front office)

[Former Member]

Hello all,

I am to debug a problem. I use transaction EC20 to capture information about connection objects and devices followed by creation of a work order. At one point in time I am presented with a screen where I can enter order header text (looks like SAPscript lines of text). However, even if I enter 3, 4 or more lines, only the first line of the text is captured.

I then use transaction IW33 to look at the order and will see the first line only. Any idea if this is a SAP bug, or something else. If SAP bug, then any OSS note or remedy?

Your help is greatly appreciated.

AG

[Former Member]

Hi,

the screen you said look like a script editor screen is actually for trext maintainence...you can find such screen in se 38 documentation tab.this screen still exists because 3.1 and the versions before were using this screen for editor.

now when you say it captures only 1 line just go and find out the length of that particular field.If.

Please let me know if the problem still exists

Thanks

vivekanand