Master Data

[Former Member]

What are CCS Master Data objects

What is CICO

[Former Member]

Hi Raghavendra,

For CCS Master Data Objects, kindly go thru the following Details:

<b>Master Data</b>

Master data is data in mySAP Utilities that remains unchanged over an extended period. Master Data is divided into:

• Technical Master Data (the premise information)

• Business Master Data (the customer information)

The technical master data consists of:

• Connection object: the service address (usually a building)

• Premise: details of the service address (a unit within the connection object, 1-1 if a single family home)

• Device location: the physical location of the meter or meters

• Utility installation: a CCS object that stores billing and scheduling data; it maintains an historical reference for the services provided over time

The business master data consists of:

• Business partner: the customer with whom the utility company does business

• Contract account: the master data object that controls the financial aspects of a customer’s service generally considered as the “account”

• Utility contracts: essentially the active services of the customer at a point in time

Business and Technical Master Data are united in the Move-In process in which the service is activated and the contract is created. This construct is known as the CCS or IS-U Data Model and is the foundation of the IS-U system.

Technical Master Data

Technical Master Data in CCS includes the following objects:

• Connection Object: the service address (usually a building)

• Premise: the details of the service address (a unit within the connection object)

• Device Location: the physical location of the meter

• Utility Installations: a CCS object containing billing and scheduling data

Assumptions

• Static Notes will not be used at the connection object; they will be used at the device location.

• Premise-based Owner Allocation will not be implemented; we have implemented the Automatic Owner Allocation.

Connection Object

A connection object is usually a building, but it can also be a property or other entity (such as a fountain or a construction site). Since a connection object is allocated an address, it links premises, device locations, and connections with the postal regional structure. The connection object is allocated to a maintenance plant for Work Management purposes; the maintenance plant corresponds to a service territory in CCS. A regional structure group is also allocated for the assignment of work centers in work order processing.

The connection object is based on the functional location of the Plant Maintenance component. A functional location in PM is created automatically when the Connection Object is created, sharing the same number or key.

In addition to the general data of the functional location, the connection object contains industry-specific data.

Premise

A premise is an enclosed spatial unit (such as an apartment or suite) to which a utility service is supplied. Several utility installations can be allocated to one premise (for different divisions: water and wastewater, for example). The premise is therefore not related to one specific division. It is allocated to a connection object and contains the address of that connection object.

In addition, you can maintain additional data about the location of the premise (for example, which floor). Premise types have been maintained for use in describing the nature or type of use of the unit.

Device Location

A device location is a place within a connection object where devices are installed. You will allocate both the address of the connection object and a particular premise to the device location, and you can enter a description to define the exact location of the devices. This means that you can use the device location to locate an installed device.

The device location, like the connection object, is based on the functional location of the Plant Maintenance component. This means that you can also use Plant Maintenance functions in the device location. The device location will serve as the technical reference object for work orders created for new properties without a meter installed. A functional location in PM is created automatically when the Device Location is created, sharing the same number or key.

Static notes to field service technicians are created for use in the device location.

Utility Installation

In mySAP Utilities, the connection between the premise, devices, and contracts is referred to as a “utility installation” (or “installation” for short). The installation contains data relevant to billing contracts, for example the rate category and installation facts or values used in billing. The installation is not a technical construct. Multiple devices can be installed in a utility installation and in turn, the devices can comprise several registers.

At any given time, the installation is allocated to a single contract. An installation is only not allocated to a contract in exceptional circumstances (for example, installation under construction, installation vacant, and not allocated to an owner).

Scheduling determines the meter reading dates for the installation. The meter reading unit to which the installation is allocated governs these dates. The meter reading unit also links the installation to the portion in which the billing dates are defined. Rate categories are stored in the installation. When the contract is billed, the rate category determines and bills the relevant rates. The data in the installation that is relevant to billing is managed historically. This means that a contract partner can be switched to a different rate category during a billing period. Price information is usually stored in the rate category facts; in exceptional cases, they can be stored in the installation facts (for example, individual prices or factor values).

The Billing Period button on the Installation toolbar contains views of all rate, meter reading, billing and device data for any and all customers allocated to that installation over time. In addition, it is at the Installation codes are entered or reasons for supply guarantee to prevent accidental disconnection. The meter reading control setting for permissible number of consecutive estimated and customer meter readings is stored on the Installation. The installation can also be blocked for meter reading order creation using the blocking functionality on the Installation.

Service Connections, or the initial data creation of the technical master data, is a vital process for the utility company when new services need to be established. Please refer to the Service Connection Process document for the details of the process; the use of the Interaction Center (or IC) for the actual creation of the objects in CCS is described below and in the Interaction Center documentation. The technical master data MUST exist prior to activation of a customer’s service with the utility company (known as “move-in” in CCS).

For CICO, Kindly refer to the link:

Kindly Reward Points if useful.

Regards,

-Syed.

[Former Member]

Hi Raghavendra,

CCS : CCS is a component of SAP IS-Utility and stands for Customer Care servises.

CICO : It is the T-Code to see which interactive profile is assigned to your CIC profile.

Reward if useful.

Thanks

Aneesh.