Idoc Failed Mail Triggering functionality in SAP

[former_member282631]

Hello Experts,

As per customer requirement, we have to develop functionality in Standard SAP System "that if i-doc is getting failed then mail should be triggering to the 3 to 4 peoples". And customer requirement is to having this functionality in standard sap system without any z-customizing.

If,

We go through the z-customizing then how can we go through it.

So could you please guide us how can we achieve this requirement in SAP system.

Thanks & Regards,

Varun

[RaymondGiuseppi]

Perform some search on CCMS, Solution Manager Alerting Framework or BPMon notification.

[Dominik_Tylczynski]

Hello raj.kumar165

See the topic Triggering a program based on event when an inbound idoc status becomes 51 and my answer there.

Standard ALE functionality allows for workflow even trigger on erroneous IDoc processing and use workflow to handle errors:

Workflow work items can be forwarded to users' email inboxes. So you can have all you need in SAP standard.

Best regards

Dominik Tylczynski

[former_member282631]

Thanks Domonik for your valuable Inputs.

[bharatpemmireddy]

Hi Varun,

If you are using standard Message/IDOC type then the business object and event will already be configured. All you need to do is maintain the agents in the partner profile. Note that there are 2 levels here

1) Specific agent at message level.

2) At the partner level. This agent will receive any generic errors.

If its is a custom Message/IDOC type then you can create your own business object inheriting from standard object "IDOC". Then configure it as per the link provided by Dominik.

[former_member282631]

Thanks Bharat for your valuable inputs. But if we go through this way then we can send the mail to the user only. But our requirement is to sending the mail to 3 to 4 Peoples.

Thanks & Regards,

Varun

[bharatpemmireddy]

In the partner profile its not only a user but you can assign the standard workflow concept like position , Organization Unit etc. You can assign any number of users to Organization .

If you are using standard IDOC/Message Type then you have to maintain it in the partner profile. If its custom then you can code your own agent determination rules.