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Function Module for creating a ticket in the background

Former Member

‎2011 Dec 06 12:38 PM

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486

Hello!!

I'm searching for a function module which will generate a ticket in the background for the Service Desk that they can see, ok...we have a problem with the rfc-connection.

I have a job who runs once a day.

If the sy-subrc NE 0.

' Generate a Ticket for the Service Desk, that they can see it in their business workplace.

Endif.

But how can I handle this?

Thanks for all your ideas.

Wishes!

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Former Member

‎2011 Dec 13 11:28 AM

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410

hmm... ok.

i found a solution:


CALL FUNCTION 'BAPI_ALM_NOTIF_CREATE'
CALL FUNCTION 'BAPI_ALM_NOTIF_SAVE'
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'

you need all fm's and then it works.

maybe somebody can also use it