Error - While changing existing leave request from ESS

[Former Member]

We are trying to use the standard leave request application in ESS/MSS. The basic required standard configurations are done. Since we wanted custom notifications, the related workflow is copied into custom workflow and we have included required custom notifications. The custom workflow is also configured properly.

Now, the standard functionalities like making leave request, triggering notifications, approving leave request and posting information into backend are working fine from the ESS/MSS.

When the employee tries to change the existing leave request (before approval) from ESS, at the 2nd step (Review and Send), it is displaying one error message General task: can be edited by all users. But, it still allows submitting the records.

Once it is submitted, the system throws one java error at the final step (after pressing SEND button) u2013 Failed to process request. Please contact your system administrator. - java.lang.NullPointerException. The complete error information is provided in the attached word document. Even though, it throws error the submitted data is getting saved into the backend.

Please help to solve this issue.

Thanks,

Prabhu

Edited by: Prabhu T on May 18, 2011 1:53 PM

Edited by: Prabhu T on May 18, 2011 1:54 PM

[dsharmak]

Hello Prabhu,

Generally this type of errro nullpointerexception comes whenever the configuration is not correct, Could you please check in ptarq txn. are you able to create the leave request there. Also please check the customization there.

Best Regards,

Deepak..

[siddharthrajora]

What custom notifications you require in leave request? We have all available in standard using Rptarqemail

First of all, the WF task should be set as

General task: can be edited by all users, which you have done presumably under task classification

Now, for checking purposes, can you check with standard WF in table v_t554s_web for one absence only?

ie WS12300111.

Please test this and let us know if you have errors

Also please check your custom WF whether it is working correctly or not?

[Former Member]

I have solved this issue.

Thanks,

Prabhu