You can use IS-U for managing and billing residential, commercial and industrial, and prospective customers. This component also allows you to manage and bill customers who receive services, purchase goods, or pay fees and taxes.
IS-U is integrated with the Service Management (PM-SMA), Customer Service (CS) and Sales and Distribution (SD) application components, enabling you to bill service orders, service contracts, and the sale of goods.
SAP Utilities
IS-U/CCS
With Basic Functions you manage addresses and regional structures, as well as generating dates and schedules for meter readings, billings, and budget billings.
With Master Data you manage data that remains fixed for long periods of time. In IS-U, this data includes the business partners, contracts and contract accounts, connection objects (buildings and real estate) and the premises, installations, and device locations contained therein.
With Device Management you manage the installations, meter reading, and the certification of all devices for a utility company.
The IS-U Billing component is used for billing the following standard divisions: Electricity, gas, water/waste water, district heating, and multimedia services (for example, cable TV).
The IS-U Invoicing component enables you to group services and invoice them on one bill. You can also use the component to calculate and charge fees and taxes.
You can use the Customer Interaction Center (CIC) or Front Office to display all data and start frequently used business processes. In Internet-Self-Services your customers can send you new data or changes to their existing data via the Internet. For example, they can grant you collection authorization or register a move-in.
Energy Data Management (EDM) is a solution that meets the requirements of interval reading, schedule management, and the billing of interval energy consumption. EDM covers the following areas:
Central database for energy data (Energy Data Repository)
settlement and schedule management using the settlement workbench
Billing of profiles using real-time-pricing billing (RTP billing)
Work Management combines various SAP components and enhances them to include industry-specific functions for planning, calculating, executing, and billing work orders.
SAP Waste and Recycling (IS-U-WA) is a comprehensive logistics, billing, service, and customer service system that covers all the business processes required by a waste disposal company.
Intercompany Data Exchange (IDE) is a solution that covers the requirements that have arisen from the deregulation of energy markets. IDE covers the following areas:
Management of deregulation data
Process execution
Management of data exchange processes
Bluesky
