Difference between Workflow and Alert management

[Former Member]

HI all

Let me know the difference between workflow and alert management. ?

In Workflow if we want to trigger alert or mail.

We can use SO_NEW_DOCUMENT_SEND_API1 FM send mail.

But in alert we can use different method?

Can i know wht the exact difference between two?

[Former Member]

Hi,

email messages can be sent with both technologies...

If you need to send just a simple email, use the ALM.

If you need to send email and wait something adding additional flows....use the Worflow.

Remember that with ALM is not possible to attach something to the email.

You can add additional steps like web addresses in order to perform further activities.

Luciano