Cannot process message in SAP System

[Former Member]

Hi Experts,

We are currently getting this error message in T-code SOST whenever we try to send an e-mail using a custom program.

Cannot process message in SAP System
Message no. XS817
Diagnosis
Processing could not be continued due to a technical or configuration error in the SAP system.
System Response
Processing was terminated.
Procedure
Processing was terminated in the SAP system. The reason is given in the details below:
Received e-Mail address <USER> does match ESMTP format

Any inputs?

Thank you.

[Former Member]

Hi,

It seems Basis Problem as they as responsible for mailing config.

So, u should contact them.

Regards,

Raghav M.

[Former Member]

Hi,

I guess the email address is in the wrong format. Check the custom code where the email address is added as recipient. Please remember that you need to create an internet address first, like this

DATA:

o_send_request TYPE REF TO cl_bcs,

o_recipient TYPE REF TO if_recipient_bcs.

o_recipient = cl_cam_address_bcs=>create_internet_address( 'happy @ feet.nl' ).

o_send_request->add_recipient( o_recipient )." add recipient object to send request

Roy