BADI: FDM_AR_DEF_PRIORITY

[Former Member]

Hello Experts,

When creating a dispute case, in order to prevent a collector from manually deciding the priority of a dispute case, I need to modify the Business Add-In (BADI) - FDM_AR_DEF_PRIORITY to default the priority based off dollar amount,e.g.

Low < $10

Med >= $10

High > $25

Has anyone done this? If yes then your response can help me and I will submit the points..

Thanks,

[Former Member]

Hi,

I am not sure about this try it as a last resort,

I_DISPUTE_DATA-WRBTR or I_DISPUTE_DATA-WRBTR_AGL might be the currency amounts so in your code u need to check out for the above fields and depending upon the value you need to set C_PRIORITY to a numeric value.

Regards

Vick