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Agent Determination Organizational Data

Former Member

‎2009 Aug 12 10:04 AM

0 Likes
1,264

Hi Experts,

Good Day!

I would like to ask some help regarding a workflow the problem is the "user received the workitem however user claimed that he is not supposed to receive" that is why i would like to know who are the agents dedicated for these tasks. we are able to find the step it is a user decision where the agent is the Rule "0090010" for purchasing group. In transaction PFAC we entered the rule "0090010" the information regarding the rule below:

Transaction: PFAC

Rule Display:

Basic data:

Abbr: Purch. group

Name: Purchasing Group

Rule Definition:

Category: Agent Determination: Organizational Data

OrgObj type: T024

We would like to know:

1. How does it determine the Agent who is supposed to receive mail using the "Category: Agent Determination: Organizational Data"? Where can we find the agent that is configured on the workflow using the rule?

2.Is there a standard rule for agent determination: Organizational Data for this workflow?

Answer's will be a great help.

~Thank You,

Junne Ray

Hi Experts,

Good Day!

I would like to ask some help regarding a workflow the problem is the "user received the workitem however user claimed that he is not supposed to receive" that is why i would like to know who are the agents dedicated for these tasks. we are able to find the step it is a user decision where the agent is the Rule "0090010" for purchasing group. In transaction PFAC we entered the rule "0090010" the information regarding the rule below:

Transaction: PFAC

Rule Display:

Basic data:

Abbr: Purch. group

Name: Purchasing Group

Rule Definition:

Category: Agent Determination: Organizational Data

OrgObj type: T024

We would like to know:

1. How does it determine the Agent who is supposed to receive mail using the "Category: Agent Determination: Organizational Data"? Where can we find the agent that is configured on the workflow using the rule?

2.Is there a standard rule for agent determination: Organizational Data for this workflow?

Answer's will be a great help.

~Thank You,

Junne Ray

Reply
5 REPLIES 5
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Former Member

‎2009 Aug 12 10:54 AM

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985

i think this rule determines the receipient of the mail by reading the purchasing groups in T024 and not according to any organizational structure. i think, basically the purchasing group that is in the PO will get the mail via address data of T024.

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Former Member
In response to Former Member

‎2009 Aug 12 11:13 AM

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985

Hi mylene,

we've tried to check in transaction MIR4 the invoice if the configuration of mail is there but unfortunately it is not. It is in the workflow. Do you know where i could find the configuration of the mail in the invoice?

~ Thank you so much!

Jrvillacortz

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Former Member
In response to Former Member

‎2009 Aug 12 11:38 AM

0 Likes
985

> 

> Hi mylene,
> 
> we've tried to check in transaction MIR4 the invoice if the configuration of mail is there but unfortunately it is not. It is in the workflow. Do you know where i could find the configuration of the mail in the invoice? 
> 
> 
> ~ Thank you so much!
> 
> Jrvillacortz

i don't fully understand what you are trying to do there. in MIRO you can add invoices for several purchase orders (which you then see in MIR4). each and every PO in such an invoice could have a different purchasing group. so to check the purchasing group, look at all the PO's in ONE invoice using MIR4 (ME23N ...)

how is that supposed to work anyway? would you want every purchaser to get a mail as soon as the vendor invoice is incoming?

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Former Member
In response to Former Member

‎2009 Aug 12 11:54 AM

0 Likes
985

Hi Mylene,

The process is like this first make a Purchase Order then invoice where it would trigger the quality block. the quality block would send the user the mail where he is not suppose to recieve the mail.

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Former Member
In response to Former Member

‎2009 Aug 12 12:38 PM

0 Likes
985

got it now! sorry, i am a bit dumb today.

o.k. here is what you have to check:

transaction PFOM - relationship between the purchasing group (which will be the one of the PO and therefore and object of table T024) and your organizational structure. check the relationship.

documentation:

Data basis for role resolution
For role resolution, the link between the objects of type
T024 (individual purchasing groups) and the organization
objects (position, organizational unit, ...) is evaluated.
Required settings and Customizing
The linkages between the various purchasing groups and the relevant
organizational objects must first be maintained using
transaction PFOM.
Procedure for errors
If the role resolution delivers no result, the work item for which the
role resolution was carried out is not faulty but addressed to all
possible processors (flag "abend in role resolution without result"
is not set).