error 513, no message was created in Support Desk System

[leonorelena_diezquiroz2]

After implementing QAS in sp's 15, when the user wants to create a message from QAS solution manager, get the following error "Because of error 513, no message was created in Support Desk System"

has been revised rfc connections and have no problem because when the user is done with NetWeaver - works perfect basis.

Nor is it because of permissions users have the same roles that were assigned in the other systems DEV and PRD, and when they have no problems sending messages.

I have reviewed the table BCOS_CUST "and is fine. As in other systems.

I am grateful if someone can help me.

Regards

[leonorelena_diezquiroz2]

After implementing QAS in sp's 15, when the user wants to create a message from QAS solution manager, get the following error "Because of error 513, no message was created in Support Desk System"

has been revised rfc connections and have no problem because when the user is done with NetWeaver - works perfect basis.

Nor is it because of permissions users have the same roles that were assigned in the other systems DEV and PRD, and when they have no problems sending messages.

I have reviewed the table BCOS_CUST "and is fine. As in other systems.

I am grateful if someone can help me.

Regards

[former_member184992]

Dear Leonor,

This forum is related to Public Sector Funds Management (budget) issues.

I believe the best for you is to open this thread in the Basis forum. There you will find the experts to help you.

Best Regards,

Vanessa.

[leonorelena_diezquiroz2]

thank you very much Vanessa

[Former Member]

Hi Leonor,

please check if action Create/Change Basis Message from CRM Procedure is activated.

Hope it works!