Thanks for your response. Regarding the capabilities, I only noticed service related objects are available in S4 as part of this add-on? Reading through the Guide, it was also mentioned that capabilities such as lead and opportunities, Order entry ar...

Thanks for the post. Is there a way to get the list of all the business roles related to the 1809 SP2 CRM add-on. We just had the add-on installed but wanted to find-out all the relevant business roles to explore all the capabilities this add-on has ...

Good walkthrough. Is there a document that can provide the business function activation steps for the S4 CRM functions?