When configuring Onboarding for US customers, we might come across situations, where after activating I9 and e-Verify in the config step Compliance Settings, we run into an issue where the I9 related sytem tables are not available in Manage Data.
I9...
If you are an onboarding customer, you would have received the error message "E-Verify did not receive your case. Please try to resubmit the case or try again later by going to the E-Verify To-Do tile, find the new hire, and click Start to retrigger ...
Customers and onboarding team more often than not would like to cancel onboarding of records seen in the onboarding dashboard.
If you receive an error " [Onboarding] Cancel OnboardingError : [COE0018]The cancellation request fornew hire xxx has fail...
In many SuccessFactors implementation, Onboarding configuration follow what is configured in Employee Central for the phone number ie: have a field for Country Code, a field for Area Code and then capture the phone number. For onboarding compliance p...
During an onboarding process, we will have scenarios where the I9 steps need to be re-triggered. There could be multiple reasons why we need that – It can be the onboardee selected the wrong documents to provide for validation?
In this blog post, I ...
