Are you often busy answering questions that you have answered a hundred times before?! You published FAQ documents and articles but customers and colleagues still prefer to contact you directly, e.g., in a Slack channel? What if there was a chatbot w...
Hi all,
I am working with the SAP CAI Integration for Slack and build a CAI FAQ bot that answers questions in Slack. When it sends an answer it also sends the corresponding question back that appeared to be in bold style in former times. However...
