former_member676524
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Member since ‎04-24-2020

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  • 19 Posts
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Enable Now Book Playback Issue when Viewing on Dual, Maximized Screen

06-29-2020
Hello. We have SCORM wrapped a course and testing in IE, Chrome and Edge from the Cornerstone LMS. We have the "full screen" option turned off in resources as recommended in the Info Center for SCORM wrapping courses. I am having no issues playing th...

2005 Desktop Assistant not Displaying Customized Version

06-18-2020
Hello. I am currently testing 2005 in our QA environment. I noticed when playing the DA, it is not displaying our customized DA sidebar. I only receive the standard blue side panel and only see the light bulb option. I don't see the contextual help, ...

Enable Now 2005 Black Question Marks on Archive Import and Different Font in Description Field

06-17-2020
Hello, I just imported our 1908 production DKP into our upgraded 2005 QA environment for testing. I noticed some objects show a black question mark and did not import. Is this because the author may have had the object "open" in their workarea? I che...

Enable Now Producer Not Opening after Two Installs

06-04-2020
Hello, we have a person that just installed 1908 Producer. They said they were able to connect to Manager yesterday with the SSO. Today, we were conducting Producer training and this person could not open their Producer. It kept throwing the Watch Do...

Enable Now Quiz Scoring for SCORM Wrapped Courses

05-29-2020
We have been SCORM wrapping our books and simulations to upload to our LMS. Our courses complete successfully but we do not receive any scoring. We have the following settings on Trainer Global: And the following for the quiz: I have Progre...
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