You could use a memory variable to ensure subsequent requests are always routed to the same bot. And you are right: The multi-bot manager on the roadmap is designed to address this requirement. If you need a solution quickly, then the API integration...
Hello Moaen, we do not have a template or demo, unfortunately. You can refer to our API reference to check the APIs you would need to use. To summarize the concept: Have one bot that is the entry point for your users. Build your bot actions (e.g. usi...
You can change the bot response for the pre-defined intents by navigating to the "Build" tab. Then select the "small-talk" skill and change the response of the "hello" query.You can also disable the small-talk skill in the "Build" tab. In this case, ...
Hi Prashant,yes, this is possible - a concept we also call "Concierge Bot". The idea is to build this "concierge bot", which is the one your users would talk to. The Concierge Bot would then be responsible to process the user utterance and forward th...
Hi Bhanuprakash,the small talk skill in the FAQ bots is pre-trained and cannot currently be extended. However, if you have a specific request / response interaction that you would like to add, you could add it as a question to your FAQ set. The bot w...