Hello C4C experts,
We make use of SAP Cloud for Customer, and now there is a desire to enable IP whitelisting so that access for the users can be restricted to the IPs of our offices and VPNs. Is there a possibility for that?
Kind regards,Jasper
Hi,
What we would like to accomplish is quite simple: Regardless if a person who sends us an e-mail is known in our system or not, he/she should always receive an auto-reply to confirm that a ticket is created.
Our e-mail Channels are set correc...
Hi Andreas,Would it be possible to disable the NANPA formatting in C4C somehow? As our ECC cannot deal with it properly and we also do not have the need to save phone number in NANPA format.Scenario:I’ve put phone number 12345678910 for country US:C4...
Hi Ankur,
Great stuff! Is the ability to set the FROM e-mail address as recipient for a workflow also on the roadmap? So that the notification is always sent as reply to the sender, even if it's an unknown contact.
If so, do you know for which rele...
Hi,I am using the methodology as described above, however, end users are able to remove those (in the latest 1902 release at least). I would prefer to make Standard queries the way that the pre-configured queries are, meaning that it should not be po...
