If you're trying to "overwrite" gold entities like nationality, Andreas answer below is correct.If it's about generally defining custom free entities than there is no other way than to go through the expressions and tag your free entity manually as t...
Hi,the upload functionality does not automatically trigger the generation of suggestions as it assumes that you'll have enough expressions in the csv file you upload. If you anyways want to generate suggestions, you have two options:a) Call the bot's...
Could you clarify what you mean with "Is it possible to get Mobile number from Whatsapp and User mail id from Teams"? Are you asking if CAI can fetch this info from the channel? Or are you asking if you can pass it to CAI via the memory property?
Can you elaborate on what you mean by "not being recognized"? Do you mean that the corresponding intent wasn't assigned? Was it classified as a different intent?How many intents do you have, how many expressions per intent?