Artificial Intelligence (AI) in combination with user experience (UX) adds additional quality to the classic UX design. But does AI really request a special UX extension? Doesn’t a working UX already cover all needs including AI? Let’s conduct a deta...

The heart of this article is about the implementation of intelligence features in user decision-making support. This blog post will explain why the implementation of intelligence features has a natural tendency to bring about additional complementary...

Situation Handling is a framework that automatically detects, tracks, and informs you about issues in your business. These issues require the attention of specified users. Situation Handling proactively notifies them. (For a detailed introduction to...

This is the second of five blog posts on Situation Handling, with the follow-on posts taking you gradually deeper into the topic. This blog post introduces you to a number of different implemented Situation Handling cases. We have selected a broad...

Modern software design takes place from the end-user’s perspective. Current software development works with user profiles, use cases, and user tasks as core pieces. At the same time, we are all witnessing a significant enhancement of software with ...