Dear Experts, Most of the customer that are interested in the integration between Sap Service cloud and a Knowledge Base, currently are using the knowledge base of Sap Jam integrated with Sap Service Cloud in order to manage and solve tickets. C...

Dear all, Our scenario includes SAP Jam integrated with SAP Sales Cloud for the Opportunity object. Is it possible to add in Opportunity Details of SAP Jam group any other custom fields that are present in the header of the opportunity? If yes, ...

Hi Experts, after that the customer hierarchy has been replicated to C4C, if I set in ECC the end date for the node as Today in order to delete the hierarchy, in C4C the customers are disconnetted from the hierarchy but are still present under the...

Dear all, In order to obtain a unique report with sales target information and sales order item information I created a new left outer joined data source named: Sales Target vs Sales Orders Item Positions. Field joined at the moment are: Account, ...

Hello Expert, I needs to menage product ID like "TRC-LEVA SX" or "RES8E+09". Nowday in Sap S4/HANA they manage this ID, but all this product with these special ID's are in error in the web service monitoring of C4C. It's possible in Cloud for Ser...