In SMP (3.0.8) log we see error:
Client Time Zone '(UTC+00:00) Dublin, Edinburgh, Lisbon, London' alias was not found in TimeZoneAliases in Agentry.ini
I tried adding this Alias, but after entering this alias in the Time Zone Alias textarea in th...
I added a fetch in agentry to fill a newly defined collection of objects and added a fetch property to capture the user input. When I want to access the fetch property in my java coding using user.getString("fetch.Customer"), the value is empty howev...
Look for global parameter RequirePersonnelNumber in Configpanel AssignmentType's 1-4 requires PersonnelNo. and 5-7 does not require PersonnelNo. Turn off by setting N
Hi, Try using some extra logging in your custom Java code like:Logger log = new Logger(this._user, "ZWorkorderAddPostBAPI");
log.info("ZWorkorderAddPostBAPI-setHeaderParameters()-start");check the log afterwards to see if your custom code is call...
Hi Sravanthi,Another option is to check in DB table /SYCLO/SYSLOG001 in backend, filter by CREATED_BY and select the record with the latest timestamp.. Data is retained for e.g. 30 days or longer(depends on scheduled report /SYCLO/CORE_SYSSTAT_PURGE_...