sudheer19
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Member since ‎01-05-2015

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Hi, Can someone help me understanding the categorization how it works in Interaction Record without assigning Code (catalog, Subject Codes) as its very painful to modify the categorization by business , they have to fully dependent on IT. my custom...
Hi, we have installed the Desktop Connection and set the filters as 'Myself' for accounts and when try to sync its not replicating accounts has user as employee responsible (BUR011). i did debug and see its looking for accounts with reltype CRMH06 ...
Hi There, Million Dollar Question - What is the SAP CRM roadmap ?. i believe most of us have this doubt or panic what will happen to SAP CRM. i am looking at different blogs and some are saying C4C, C/4, CX, S4 CM...etc... am tired looking at diffe...
Hi Experts, I know CRM has two ways of processing emails: 1. ICI push 2. ERMS/SAP Connect in our current project we are using ICI scenario where we had so much struggle with CTI provider to get it done. somehow finally we fig...
Hi Friends, i am new to call list functionality in IC, can someone guide me how to create call list using marketing campaign and assign to IC agents. i have checked some of the documentation from sap and was able to generate using CRMD_TM_CLDIS...
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