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Using the update function in Data Workbench, we are trying to load multiple values to a KUT Multivalued List field.
Is this supported? If so, what would the correct formatting be to load the multiple values. We have tried t...
We are trying to implement surveys in our C4C tenant. We have scoped surveys, assigned the corresponding work centers and made the facets available on all the necessary views. Main area we want to attached surveys are to both Opportunities and Ticket...
I am currently working on SLA reporting for our Customer Service organization whom use C4C as their ticketing system. The SLA Compliance Data Source does not have all the fields that I need (Team/Service Catalog/etc), so I am looking to create a join...
Does anyone have any information regarding knowledge base integration with SharePoint Online?We are currently looking into setting up the knowledge base functionality in our C4C systems and were curious if we would be able to use our current SharePoi...
The screen shot below will shed a little more light on the question I have. I am trying to make a field (Application Code 2) visible and mandatory one when a certain drop down value is picked from another field (Application Code). In our example, I ...
Ankur,
Thanks for the insight here.
I have been working with one of our internal Web Developers and we were able to do an initial proof of concept in our C4C test system using one of our SharePoint sites for out KB.
Using this "how to":
https...
Ankan,That was simple, thanks! Unfortunately all of the SAP provided documentation on this rule functionality leaves this information out. Appreciate the quick input.Don
Is there a way to do a mass update on existing users and their User Type/User Subscription? With almost 1000 current users, this would be a lengthy task to manually update each one.
Thanks,
Don
I share the same question as Ulla above. When will Recent History be available in RUI?
Also, when will the RUI allow end user screen personalization?
Sales Target Planning in RUI?
Thanks,
Don
Jeevan, The latest version is installed. This is only happening for a few users. We have tried uninstalling and reinstalling with no success. All other functionality works fine within the Add-in. -Don