former_member263658
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Member since ‎2014 Sep 19

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contact-lob-error.png Using the update function in Data Workbench, we are trying to load multiple values to a KUT Multivalued List field. Is this supported? If so, what would the correct formatting be to load the multiple values. We have tried t...
We are trying to implement surveys in our C4C tenant. We have scoped surveys, assigned the corresponding work centers and made the facets available on all the necessary views. Main area we want to attached surveys are to both Opportunities and Ticket...
I am currently working on SLA reporting for our Customer Service organization whom use C4C as their ticketing system. The SLA Compliance Data Source does not have all the fields that I need (Team/Service Catalog/etc), so I am looking to create a join...
Does anyone have any information regarding knowledge base integration with SharePoint Online?We are currently looking into setting up the knowledge base functionality in our C4C systems and were curious if we would be able to use our current SharePoi...
The screen shot below will shed a little more light on the question I have. I am trying to make a field (Application Code 2) visible and mandatory one when a certain drop down value is picked from another field (Application Code). In our example, I ...
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