Hi Teimur,I guess your AWS IAM user is missing some KMS-related permissions. I would suggest that you follow this link https://caldocs.hana.ondemand.com/caldocs/help/AWS_FAQs.pdf and check section "How to configure your IAM user?". You should have th...

Hello Yosuke,when you purchase a CAL Subscription and use it to unlock an instance there is no new expiration date for the instance. The instance will be available until your CAL Subscription is active. If you cancel/terminate your CAL Subscription t...

Hi Gregg,there is no need to "assign" your CAL Subscriptions manually. CAL will automatically detect which instances should be put under CAL Subscriptions count.Which solution would you like to try? Unlock option is available only for paid solutions ...

Hi Gregg,your CAL Subscription quota (number of instances) is calculated against running/active instances in CAL. So you can suspend your current instance and use another instance in productive mode (or past the trial period) without a problem.Regard...

Hi Sreenivas,have you tried to login to CAL via https://cal.sap.com and nothing else in the URL? The message you are seeing means that you are trying to login to a tenant (https://cal.sap.com/console/tenant_XYZ) which doesn't belong to you.Regards,Iv...