Hii guyz ,Need help !!! I set up the chat server and i am able to connect to the agent but once the agent replies back to the customer .In the IC chat screen I am not able to revert back . Because the send button is disabled .Thanks in advance.
Hi Gab,
Can you give us insight about what will be the provider ID and Provider URL used for SAP Contact Center ?
And whether is there any enhancement required at the SAP Contact Center system .
Regards,
Vishal Menon
Hi gaurav ,Yes those are correct .. Tried the connection test which were successful .same format as you mentioned in this post :-https://<MyC4Ctenant_name>.crm.ondemand.com/sap/byd/odata/v1/servicerequest/Kindly suggest if this pattern has some corre...
Hi Gaurav ,I tried doing the above steps . I successfully created a project template in Web IDE but when I was trying to run the project it gave a 404 error . Kindly help .Regards,Vishal Menon
