kaiw_reese
Explorer
Member since ‎2014 Apr 04

User Statistics

  • 21 Posts
  • 4 Solutions
  • 2 Kudos given
  • 6 Kudos received

User Activity

C4C Service - Service & Repair scenario: How are requested start and end date determined?

2017 Feb 03
Hello Community, Does anyone know how the Requested Start and End Date are determined in the Service & Repair tab in tickets? We would expect that the initial (automatically filled by C4C) Requested Start Date is equal to the SLA milestone Due...

How to make Account Summary button visible again?

2016 Sep 19
Dear Community,In the past both the Actions button and the Summary button in the Accounts WC have been set to invisible via Adaptation.Now, we want to make the Summary button visible again, but we are not able to activate the pop-up that allows us to...

Sales order deletion in ERP > C4C

2016 Aug 03
Dear Community,We have implemented the integration scenario that supports the replication of sales orders from SAP ERP to SAP Hybris Cloud for Customer.Everything works fine: new and changed orders are replicated succesfully. However, if a sales orde...

Correct re-determination of ToDo By date in SAP CRM Service Requests

2014 Sep 01
Hi All,My customer has a requirement to update the ToDo By date in SAP CRM Service Requests similar to service tickets in Solution Manager.ExampleService profile: Monday – Friday, 9:00 – 17:00hrResponse profile: 6 hoursService request creation date: ...

Simple vs Decision-Based Checklists

2014 Jul 05
As of SAP enhancement package 1 for SAP CRM 7.0 you can use simple checklists for step-by-step task processing. This function is available for the following business transactions: Service request Master service request Request for change Service orde...